Having 7.0 years of experience in Storage technologies and seeking a challenging career of consulting and architecture in corporate sector where I can contribute to maximum in achieving the goal of the organization through my hard work and commitment while further developing my professional skills.
Hands on experience in Entry level hp storage such as MSA array( msa1000/msa 1500).Hands on experience in EVA Storage(8k/6k/4k/3k)
Troubleshooting experience in EVA High end storage XP Storage
Troubleshooting of HP Storage Works 4/8 San Switches and
IBM India Pvt Ltd
October 2008 - July 2011
Worked as Technical Service professional in IBM India PVT Ltd. Working as Data Management Team Member for Sweden, UK,ROW and Australia region and responsible for Centralization, Consolidation & Standardization of Data Management Service. Have done KA from Sweden regions operation and provided KT to team members.
Managing IBM SVC , HP EVA5400/EVA8000, HP XP , IBM storage boxes Such as IBM DS8000/6000 .
Responsible for planning, installing and maintaining of storage system remotely in multiple data center.
Working on Hardware failures on SAN array and SAN switches..
Performed Storage support & replication operations. Defined SLA & OLA for Data Management planning and support operations.
Data management support service has been migrated from Singapore to Sweden WDC(World Class Data center.
Performed Data Migration of existing data using Image mode in IBM SVC.
Adding Nodes and configuring of cluster using IBM SVC.
Performed Replication between two storage box in HP EVA and troubleshooting has been done in L3 support.
Creation of new LPARs and resources movements between LPARs.
Acted as a primary contact to ensure timely resolution for customer requests and ensure all customer requests are satisfied accurately and in a timely manner.
Mapped the shared disks on the SAN to the cluster nodes and configured the resource groups for high availability and I/O spacing for fail over scenario.
Solution Center Engineer
Heward Packard, Global Solution Center
June 2007 - July 2008
Troubleshooting of storage box and have solved all clients need.
Moniter client server if any alerts or warning generated and worked them personally or dispatching it to the next level as situation demands
Answered the technical queries asked by HP Customer via phone or chat.
Installed /Configured HP EVA 5000 Storage box in MRF, Chennai.
Troubleshooting of HP Storage Works 4/8 San Switches and having knowledge of FC protocol and Fibre channel switches.
Heward Packard India Pvt Ltd
March 2006 - May 2007
Provide second-level complex open systems SAN Disk problem troubleshooting, analysis and resolution with highest level technical support.
Troubleshooting of Eva products such ad Disk issue, loop issue and analyzing them through event viewer.
Analyzing the log for disk arrays through HyperTerminal and working with GUI Application such as ACU.
Resolved level 2, level 3 critical problems in the areas of HP storage systems administration.
Indian Institute of Madras
June 2004 - March 2006
Intially worked as System trainee in computer center in IIT for Six months.
Setup Linux system in Data center lab in physics department .Configuration of Hub and brocade switches in physics department as linux administrator.
Created Webpage for physics department and IIT Webpage creation using Php/sql .
Played vital Role as user administrator (setup and maintaining account).
Update system as soon as new version of OS and application software comes out.
Setup security policies for users. A sysadmin must have a strong grasp of computer security (e.g. firewalls and intrusion detection systems).
Responsible for monitoring and controlling the lab resource and maintained proper statement of the same
Resolved all major issue of client sides like login error, printing dilemma, and connectivity problem.