Smous - Junior Safety Officer - Johannesburg, GP, South Africa

Mxolisi Alfred Smous

Johannesburg, GP, South Africa


Junior Safety Officer


have completed Samtrac, Incident Investigation,Ashep and introduction to samtrac at Nosa.
First year student at unisa registered for a diploma in safety management

Work History

Enquiries Consultant

Nedbank Ltd

From April 2012

* Problem and query resolution; advise and educate clients regarding * the process in terms of blocking cards; account balances; issue tax
* and account statements ; issue new cards and encode cards.
* Process application for banks on cheques and guarantee cheques
* Check and forward building loan pay outs, loading and cancelling of * stop payments, stop orders, profile, administer settlement documents
* eg ABF, insurance policies. Tracing of cards, cheque books and deposit
* books; escalate unresolved queries, housekeeping and merchandising
* and image of work station; manage follow up calls and complaints escalating complaints to next level of management.
Reason for Leaving: my current position

Reliving Team leader client services


* Monitor and motivate Tellers & Back office line and foreign ITO
* Contribution to Achievement of branch sales through loading passing
* on leads, Retention of Client, building staff capability trough resource
* Allocation (career pathing for stuff) & Communication, performance
* Management Coaching, Human resource, Industrial relation
* Recognition, Recruitments, employment Equity, (Talent management)
* Motivation of direct reporting Staff. Ensure compliance and * Conformance Through accuracy of documentation, legislation,
* Risk and safety management e.g. take overs, Conformance reports,
* Prevention of fraud monitor frauds trends) escalation process in terms
* Of Systems, reporting on Human on Human resources Training & sales
* Leads, Housekeeping (clean desk Policy etc.) Responding to daily email
* Communication, Management of end of day Process by tellers;
* Management of Treasury E.g. .custodian (check treasury dual control)
* Action teller reports, authorization, signing off Teller audit rolls at the * End of the day ensure teller Queries are handled by banker Fulfilment,
* Ensure Teller deposits have been sent to the relevant Department,
* building relationship with clients networking with various clients, and * Reviewing Client feedback
Reason for leaving: was not my permanent role

Position: Reliving Foreign Teller
Company: Nedbank Ltd
* Buying & selling of foreign bank notes, Travelers cheques and Travel card
* Monitoring the cash flow for the department
* Attesting of imports and exports documents F178 & NEP
* Capturing of international transfer both inward & outward
* Compiling documents for offshore investments
* Booking of exchange rates with relevant Departments for both individual and business clients
* Sending of International payments to Nedbank global
* Compiling daily foreign report
* Ordering of foreign Drafts dispatching of foreign and notes Daily from treasury
Reason for...


Nedbank Ltd

February 2009 - April 2012

* Processing of cash and cheque deposit, cashing cheque and cards
* withdrawals and inter accounts transfers, daily balancing of cash
* and total treasury balance, creating a unique client experience by * attending to the transactional and banking requirements/ needs
* of clients and refer cross sell opportunities. Adhere to teller
* procedures and refer fraudulent transactions to group risk.
* Housekeeping for the department and to ensure continuous
* adherence to and quality of all technical processes and standards in * order to drive value creation for customers. Participating in a team
* work and co-operation, team work can extend beyond boundaries
* of the department.
Reason for Leaving: Moved to Enqueries position

Bulk Teller


April 2006 - September 2007

* Taking deposits, cheques deposits, printing daily
* Reconciliation, Cash balancing daily, preparing the balance sheet,
* counting of bulk notes and coins
Reason for Leaving: Job at Nedbank

Qualifications & Certifications

Safety Management diploma


Incident investigation




Stanza Bopape High School




Skillpages has been acquired by! is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Are you sure that you want to leave?