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I am a graduate from Birmingham City University where I have studied a Computer Networks for Business degree. During the period of my degree I have gained a strong technical understanding of I.T processes and development. In addition, I have increased my knowledge of software skills which include VB.net, C++, HTML and CSS. Furthermore, through my academic study I have extensive practical experience of development and also have gained experience using logical methodologies to find solutions to problems. I have 4 years of work experience in customer services where I have had the opportunity to develop my confidence and use my interpersonal skills. I possess good communication skills and always aim to deliver high quality work.
- Full time
- Part time
- One time
Junior IT Support
January 2012 - February 2012
• Logistics Management
o Preparing devices
o Configuring devices
o Checking device availability
• Website troubleshooting
o Looking for errors and the causes of problems throughout the website
o Solving the errors
• Delivering devices to airport / station for customers
• Making Sales
o Answering calls from customer who want to rent out a device
• Keeping the databases up to date
Qualifications & Certifications
Birmingham City University
BTEC National Diploma IT Practitioners
Sutton Coldfield College
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