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Islami - Student - UK

Mursal Islami




Work History

Sales Assistant (Part Time)

Clarks Shoes

Up to January 2013

Duties: Face to face contact with customers, helping find the goods they want and giving advice on the availability of stock and any special promotions. At all times available to offer accurate information on products and prices. Maintaining a good work environment, visual merchandising, restocking the shop floor while aiming to keep the store interior presentable at all times. Dealing with possible customer complaints; arranging orders and delivery of stock. Aiming to meet branch targets constantly.

Camden Afghan Community Supplementary School

January 2010 - June 2010

Duties: I was teaching Dari and Holy Quran. I taught pupils ages between 4 and 6

I have worked in variety of car settings such as nurseries and care homes which enable me to have experience working with elderly and children.
Duties: supporting children during activities, feeding some of children and supporting other care professional.

I also acted as sales assistant at some times under training

Trade Charity Shop

July 2010 - September 2010

July to September 2010
Duties: I was serving customers in the shop and providing assistance to customers. I also acted as sales assistant at some times under training

Personal Skills
I believe that by working in retail industry and nurseries as given me transferable skills such as good communication skills, ability to work under pressure and the ability to be organised
Communication: I enjoy working with the public and am professional, presentable, polite and helpful at all times. Working to standards of customer care, strong communication skills have been essential to my sale roles. Team work and the ability to get along well with others; composure and good judgment skills are equally important especially when dealing with customer complaints.

Organisation: Work in a busy store developed my ability to multitask and prioritise work. I scheduled my college work to meet deadlines which allowed me to achieve high grades.

Qualifications & Certifications

Crest Academy Sixth Form

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