Hakki - Store Manager - Spokane, WA, USA

Munther Hakki

Spokane, WA, USA

Services

Store Manager

Work History

Store Manager

From March 2010

Responsibilities:

Select, train and develop Store Managers, Assistant Managers and Associates.

Set priorities and manage all work in the store to ensure it is run in the most efficient manner and priority
projects are completed in a timely manner.

Ensure the store is properly maintained with the appropriate merchandise and is presented in a
timely and fashionable manner.

Expects customer service and satisfaction are achieved and maintained to the highest and most professional
standards by all employees.

Manage expenses and operational performance to maximize store profit.

Develop effective merchandising teams and plans.

Maximize Store sales by monitoring and implementing both seasonal and local buying opportunities.

Manage store operation and maintenance, human resource functions and the daily activities of the cash office and bank deposits along with conducting employee training classes and performance
reviews.

Monitor the many aspects of the Door to Floor process and other backroom and sales floor activities.

Strong and consistent level of attention paid to the high unit cost Jewelry Department with particular
attention directed to shrinkage, product presentation and selling practices.

District Manager

Alshaya

August 2009 - February 2010

General Store Manager

T.J. Maxx

June 1998 - August 2009

Responsibilities:
Select, train and develop Store Managers, Assistant Managers and Associates.

Set priorities and manage all work in the store to ensure it is run in the most efficient manner and priority
projects are completed in a timely manner.

Ensure the store is properly maintained with the appropriate merchandise and is presented in a
timely and fashionable manner.

Expects customer service and satisfaction are achieved and maintained to the highest and most professional
standards by all employees.

Manage expenses and operational performance to maximize store profit.

Develop effective merchandising teams and plans.

Maximize Store sales by monitoring and implementing both seasonal and local buying opportunities.

Manage store operation and maintenance, human resource functions and the daily activities of the cash office and bank deposits along with conducting employee training classes and performance
reviews.

Monitor the many aspects of the Door to Floor process and other backroom and sales floor activities.

Strong and consistent level of attention paid to the high unit cost Jewelry Department with particular
attention directed to shrinkage, product presentation and selling practices.

General Store Manger/ Area Manager

Emporium Corporation

Responsibilities:
Overseeing total store operations.

Monitoring sales, budgets and finances.

Train other Managers.

Responsible for training and development of over more than 200 Associates.

Assisted in the operations and decisions of the Buying Department.

General Manager

Foot Locker

Responsibilities:
Overseeing total store operations while maintaining Shrink below 1%, Customer Service at or above 95%, Secret Shopper scores of 90% or better. Customer count and dollar per customer numbers were


consistently improved under my management which resulted in my being presented with larger volume
Stores.

Monitoring sales, budgets and finances.

Train other Managers.

Responsible for training and development of over more than 125 Associates.

Assisted in the Buying Department.
Achieved 110% of attainment to quota.

Far above average performance in all Key Performance Indicators resulting in ratings that exceeded
company expectations.

Qualifications & Certifications

Business Administration and Computer Studies

Chico State University California

General Education

Shasta College California

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