Dutta Roy - Branch Manager - Pune, Maharashtra, India

Munmun Dutta Roy

Pune, Maharashtra, India


Branch Manager


Branch Manager

Work History

Branch Operations Manager


From October 2007

Road, Pune
Development Credit Bank Ltd

Jobs Handled: Branch Operations/Audit/Compliance/KYC/AML
Key Responsibilities:
• Audit, Operations, as well as monitoring overall growth and business of the Branch along with the Branch Head.
• KYC of Individuals, Companies (Pvt Ltd, Ltd), Trust, Societies, Clubs, Associations. Individually handle Account Opening Forms for the entire Region - EAST.

Personal Banker

Back-Up BM

March 2007 - October 2007

Madhyamgram Branch
HDFC Bank Ltd

Jobs Handled: Customer Queries/Front Desk/Authorizations
Key Responsibilities:.
• Rendering NRI services to clients, issuance/effecting of TT, Wire Transfer, for NRI customers

Senior Officer

May 2006 - March 2007

Responsible for controlling all business processes that are critical for the success and profitability of the branch/ bank, apart from the critical aspects of Operation, the job profile also includes Priority Banking and Banking Development.
• Reporting of Six-Sigma, taking actions to maintain six-sigma level, responsible for all supervisory functions supporting critical business processes relating to Fixed deposits, Demand Drafts, PO.

Customer Service Officer

September 2004 - April 2006

Responsible for all operational aspects of Retail Branch, including service delivery.

Senior Officer

Ballygunge Branch

September 2003 - March 2007

Retail Banking
ICICI Bank Ltd

Jobs Handled: Customer Queries/Front Desk/Authorizations.
Key Responsibilities:

(I) Officer Trainee

September 2003 - September 2004

All operation related to cash, Demand Draft/Pay Order, handling of both Inward/Outward clearing operations on an average of 1500 instruments, of Cash Management Services viz. Collection of Outstation cheques, processing cheques for local clearing (both collection, payment of dividend warrants and Interest warrants.

Qualifications & Certifications

Bachelor of Commerce

Calcutta University


Secondary_South Point High School

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