Ismath - IT Support Technician - Colombo, Sri Lanka

Muhammad Ismath

Colombo, Sri Lanka

Services

IT Support Technician

Summary:

Technical Skills
• Sound knowledge in implementing and troubleshooting Domain(AD) and Work Group Environment(Windows 2003, 2008)
• 11 years of experience in Windows Client and Server Based Systems Administration/Support
• Sound knowledge in Microsoft Office package 2003,2007, 2010
• Average knowledge in Lotus Notes, AS 400 Software, Multi Media Projector configuration etc...
• Sound knowledge in Internet and E mail based configuration(E mail client Software)
• Average knowledge in Ubuntu configuration & trouble shooting
Attributes
• Public Relationship, customer service & good communication skills
• Very good Leadership and organizing qualities
• Integrity and professionalism
• Ability to work under pressure and meet deadlines
• Ambitious, motivated hard working
• Participate in social activities with dedication
• Proven ability to operate in changing environment

Work History

IT

Standard Chartered Bank

From January 2009

Utilize my problem solving skills to the maximum by constantly refining my technical knowledge and familiarizing myself with the latest technology, in order to benefit my development in supporting IT services. Keen to take on the daily challenges and rewards of working for Company.


Technical Skills
• Sound knowledge in implementing and troubleshooting Domain(AD) and Work Group Environment(Windows 2003, 2008)
• 11 years of experience in Windows Client and Server Based Systems Administration/Support
• Sound knowledge in Microsoft Office package 2003,2007, 2010
• Average knowledge in Lotus Notes, AS 400 Software, Multi Media Projector configuration etc...
• Sound knowledge in Internet and E mail based configuration(E mail client Software)
• Average knowledge in Ubuntu configuration & trouble shooting
Attributes
• Public Relationship, customer service & good communication skills
• Very good Leadership and organizing qualities
• Integrity and professionalism
• Ability to work under pressure and meet deadlines
• Ambitious, motivated hard working
• Participate in social activities with dedication
• Proven ability to operate in changing environment

IT Help Desk Support Engineer

AIA Insurance

(1 Year)
• Standard Chartered Bank as an IT Help Desk Support Executive (3 Years)
• 2 years working Experience in union Assurance as an IT Help Desk Support Officer
• Technical Skills & Attributes

5 years working Experience in Computer Group Of Company and Neat Lanka (Pvt) Ltd as an IT Executive.


Technical Skills
• Sound knowledge in implementing and troubleshooting Domain(AD) and Work Group Environment(Windows 2003, 2008)
• 11 years of experience in Windows Client and Server Based Systems Administration/Support
• Sound knowledge in Microsoft Office package 2003, 2007, 2010
• Average knowledge in Lotus Notes, AS 400 Software, Multi Media Projector configuration etc
• Sound knowledge in Internet and E mail based configuration(E mail client Software)
• Average knowledge in Ubuntu configuration & trouble shooting
Attributes
• Public Relationship, customer service & good communication skills
• Very good Leadership and organizing qualities
• Integrity and professionalism
• Ability to work under pressure and meet deadlines
• Ambitious, motivated hard working
• Participate in social activities with dedication

Qualifications & Certifications

Arethusa College

Arethusa College

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