Anwar - Bank Teller - Karachi, Sindh, Pakistan

Muhammad Adnan Anwar

Karachi, Sindh, Pakistan

Services

Bank Teller

Summary:

Responsible for error free and efficient processing of deposits, withdrawals transactions, cheques and other negotiable instruments at the customer counter within stipulated turn around time, maintain database for reporting/record and assist OM in branch operations as per KBL policies and SBP guidelines

Work History

OOC (Teller)

Khushhali bank Limited

February 2013 - October 2013

Working in Khushhali Bank Limited Hasilpur Branch
as an “Operation Officer (Cash) ” since Feb 2013 to 24 Oct 2013.
Responsible for error free and efficient processing of deposits, withdrawals transactions, cheques and other negotiable instruments at the customer counter within stipulated turn around time, maintain database for reporting/record and assist OM in branch operations as per KBL policies and SBP guidelines.
1. Cash Payment & Receipts:
a. Errors free processing of deposit, withdrawal.
b. Ensure proper verification of customer/funds availability..
c. Ensure collection of loan recoveries receipt.
2. Policy Compliance / Audit
a. Complete adherence of KBL policies and procedures.
b. Full compliance with internal, SBP policies.
c. Ensure zero objections from SBP & Internal/External Audit.
3. Cash Sorting
a. Sorting of cash in line with SBP.
b. Ensure zero objections from SBP & Internal/External Audit.
4. Cash Management
a. Projecting for cash requirements of the branch & ensure cash is maintained within prescribed limits.
b. Cash transportation is done strictly in line with KIM. .
c. Ensure cash/cheques and all other transactions are promptly, accurately recorded in compliance with KIM.
d. Ensure proper record keeping of vouchers and reports.
e. Ensure proper petty cash management.

OOCS (Operation Officer clients Services)

Khushhali Bank Limited

October 2011 - February 2013

Working in Khushhali Bank Limited as an “Operation Officer (Client Services) ” since 27 Oct 2011 to Feb 2012.
Responsible for error free and efficient processing of account opening, cheque book processing, Pay order, demand draft, inward and outward clearing, internal & on-line transfers and other negotiable instruments at the customer counter within stipulated turn around time, maintain database for reporting/record and assist OM in branch operations as per KBL policies and SBP guidelines.
1. Account Opening:
f. Error free opening of customer accounts & process related documentation in compliance with KYC & AML policies.
2. Policy Compliance / Audit
a. Complete adherence of KBL policies and procedures.
b. Full compliance with internal, SBP policies.
3. Processing of Transactions
a. Ensure cheque book, CRR, withdrawal slip, remittances, account statement etc are issued as per defined banking policies and procedures.
b. Inward and Outward Clearing, OBC and Internal & on-line transfers are executed as per defined policies and procedures.
4. Record Keeping
a. Maintain proper record of reports and vouchers.
b. Security stationary and other stationary record maintenance.
5. Customer Services
a. Maintain timeliness in processing of client servicing related transactions.
b. Ensure zero customer complaints.
c. Assist customers in filling in the deposit slips, DD/PO, ITA.
d. Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy

Qualifications & Certifications

B.com

Islamia University Bwp

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