Administration and Business Support - Gulf
Astellas Pharma International B.V., Sharjah/ Dubai, UAE
From May 2014
Creation and presentation of various reports to senior management i.e., stock position of GCC region, In-Market Sales and To Market Sales of GCC region. (Kuwait, Qatar, Oman, UAE, Bahrain and KSA)
Monitoring stock movement & forecast and ensure that POs are sent accordingly for Gulf region. (Kuwait, Qatar, Oman and UAE)
Design filing systems and ensures that these systems are up to date.
Maintain the office budget and record all expenses.
Liaising with distributors/ business partners for Debit Notes, LPOs etc.
Maintaining personnel files and other HR related issued, attendance, leaves, compensation and benefits.
Vendors’ management for purchasing office equipment, air tickets, hotels arrangements.
Ensure that all the office policies are properly communicated to the staff.
Serve as primary point of contact for home office with HR, Accounting and IT departments at headquarters.
Complete logistical support for various local and international congresses, meetings and training from registration to travelling & accommodation for both internal and external customers.
Executive Officer– Legal and Collection Department
Samba Financial Group, Dubai, UAE
January 2013 - April 2014
Responsible for performing loss mitigation and recovery activities regarding delinquent or charged-off card accounts.
Liaison with the management for settlement of accounts.
Performs a variety of routine daily tasks; reviews reports, prepares correspondence etc
Excel Training Centre for Management Studies, Sharjah, UAE
From January 2013
Teaching Management Courses, Soft Skills training and Professional Development Courses to Office Executives and Conducting Corporate Trainings.
Conducted need based Corporate Trainings for Bank Misr (Egypt Bank), Astella Pharma, Cofely Besix (a subsidiary of Farnek Avireal Facilities Management which manages facilities of Burj Khalifa) etc.
Taught Supply Chain & Logistics Management, Total Quality Management, Human Resource Management, Personality Development and Public Speaking, Business Communication, Sales Management etc.
Team Leader for Emirate NBD Bank
Trust Lawyers and Legal Consultant, Sharjah, UAE
January 2011 - April 2012
Lead a team responsible for performing loss mitigation and recovery activities regarding delinquent or charged-off loan/ card and auto loan accounts of principal financial institutions in UAE i.e. Emirates NBD.
Maintaining and distributing portfolio of around 8000 delinquent cases to team via CRM.
Liaison with the bank for case queries and settlement of accounts.
Performs a variety of routine daily tasks; reviews reports, prepares correspondence etc.
Awarded Certificate of Appreciation by Emirates NBD for best performance as Team Leader amongst all legal agencies in UAE.
Academic/ HR Coordinator and Webmaster
Indus Valley School of Art & Architecture, Karachi, Pakistan
July 2007 - July 2010
Academic Management with Permanent and Adjunct Faculty on a day to day as well as time bound level.
Managing enrolments, student affairs, grading, transcript & exam related matter.
Line Management of Academic Administrative office.
Analyzing and producing statistical information on student registrations, retention and past student records for various internal statuary bodies and external accreditation/ monitoring bodies.
Coordinating H.R activities and employment planning/ communication, attendance monitoring, retirement and confirmations.
Payroll processing of all staff members on monthly basis or as and when required. Yearly staff budget management.
Organization and Execution of Administrative Functions and Facility Management.
Updating and content management of organizational Website.
Member various internal committees including Academic, Admission, Branding Communication, IT Development Committee and Chairperson, Web Development Committee.
Initiated and implemented centralized automated system for the Academic, Accounts, Library Information Services & HR of the School
Faculty to Manager Operations
University Development Projects funded by UNDP, Kabul, Afghanistan
April 2006 - March 2007
Development and monitoring of academic policies, records management, registration, enrolments, exam management and student advisory affairs.
Analyzing and producing statistical information on student registrations, retention ratio and past student records for various accreditation/ monitoring bodies i.e. Ministry of Higher Education and Aptech Ltd.
Teaching undergraduate business courses.
Supporting Executive Director for procedural conformity with all the statutory requirements of the University Charter.
Liaison with the affiliate partner institution based in India.
Formalizing and helping in preparation of the Job Descriptions and Job Plans.
Senior Services Officer
Beaconhouse Informatics, Karachi, Pakistan
May 2005 - April 2006
Managing enrolments and registration for offshore programs, student affairs & exam related matter.
Managing timetable, teacher availability tracking, teacher assistant and substitute alternatives tracking.
Liaison with Head Office and affiliate universities abroad i.e. Curtin – Australia, Informatics – Singapore & Portsmouth – UK.
Payroll processing of Visiting Faculty on monthly basis or as and when required.
Academic Coordinator to Manager Academics and HR
Adamjee Computers, Karachi, Pakistan
March 2002 - May 2005
Liaison with the heads of affiliated institutional units and school boards through relevant presentations during scheduled meetings.
Recruitment of Staff, Management of payroll processing.
Overall supervision cum coordination of operational and academic matters for about 40 schools (Government and Private) of Karachi, Pakistan, most of them impart education based on British Grammar System.
Line Management of 60 teaching and non – teaching staff.
Correspondence with the institutional heads, publishers and teachers.
Qualifications & Certifications
Effective Communication Skills
Bankers Development Institute
Grading & Grade Point Balance System conducted by self (Workshop)
Indus Valley School of Art and Architecture
Business Continuity Planning
Anti-money Laundering and Terrorist Funding
Graphic Design and Desktop Publishing
Diploma in Web Master & E – Commerce
Strategic Human Resource Management
Bachelor of Commerce
University of Karachi
Master of Business Administration
Al – Khair University