Yasin - Communication and Network - Islamabad, Islamabad Capital Territory, Pakistan

Mudassar Yasin

Islamabad, Islamabad Capital Territory, Pakistan


Communication and Network


Proficient in Telecom/Network Technologies;
Extensive knowledge of active directory, proxy, firewalls, routers;

Work History

Visiting Faculty Member

Islamic International University Islamabad

October 2011 - October 2011

Terminal Support Engineer

DIALLOG CDMA (Great Bear International Services Pvt Ltd)

August 2005 - July 2009

Managed technical support and after sale services regarding voice and data services (internet) via telephone or in person;
Managed the repairing of all faulty terminals and approval for warranty claim for any damaged terminal;
Managed inventory of all faulty and repaired terminals;
Analysis of the inventory requirements based on the inventory management report;
Managed configuration and quality test of CDMA and EVDO terminals;
Assist in RF testing and reporting about CDMA network;
Involved in support for quotations, proposals, pre-sale testing and purchasing of CDMA & EVDO terminals;
Coordination with vendors for technical support and updated functionalities about their products;
Assisted to resolve technical issue of staff/executives regarding Internet connectivity, networks installation and maintenance;
Training to Sales, CS and Call Center department regarding all commercial terminal’s specialties, features and functionalities;

Technical Support Engineer

Netkom Technologies (subcontractor) Huawei Technologies Pakistan

October 2004 - July 2005

Worked as a technical support engineer for Huawei Technologies;
Established & Manage Huawei Customer Service Centre in Lahore and Faisalabad;
Technical support for voice and data services for PTCL Wireless;
Configuration, testing and orientation of Huawei CDMA terminals;
Visit PTCL exchanges for the maintenance of Huawei terminals;
Summarized work reports every weekend and monthly forecast plan;
Training to PTCL sales and customer services staff about all Huawei commercial terminal’s specialties, features and functionalities;
Training to PTCL staff concerning CDMA network & functionality over the network;
Get-together with ASM’s and concern DE’s to satisfy with the services of Huawei in effective and efficient manner;
Assisted to resolve technical issue of client relating to Operating System, MS office, Outlook, Internet connectivity;
Installation & Maintenance of Networks;
Troubleshooting of software and hardware issues;

Qualifications & Certifications

bachelor of computer sciences

Khan Institute of CS & IT Kahuta, Rawalpindi


Iqra University

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