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January 2010 - January 2012
assistant & Team Leader, responsibilities included working towards achieving a target of appointments, gaining customer service and promoting skills. Help manage a team and set them goals of achieving the sales targets, delivering presentations and giving feedback on how the team performed in sales and how we could improve.
Interest & Skills
Leadership - Project leader for a fashion show, raising money for charity, leadership & organisational skills were used from the start. Found active listening useful when working in a large group. I have a keen interest in helping people and I want to excel my confidence skills even more. Charity work and fundraising is something I have taken part in and is a keen interest of mine.
Full time Account representative
January 2007 - January 2010
responsibilities included working through 3rd party debt management accounts, achieving the targets set, maximizing payments collected against strict regulative guidelines. Achieving set targets and overcoming any objections from the customers. As a result of my experience it has enabled me to understand the importance of team work and punctuality in order to run any operations smoothly and efficiently and also able to speak to Customers and staff confidently with respect.
Weekend store assistant on the ground floor
January 2005 - January 2007
responsibilities included customer service. Advising and assisting customers, having to cope with customer complaints and unexpected situations.
Qualifications & Certifications
University of Central Lancashire
English, English Literature, Maths
Moor Park Business & Enterprise School
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