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I have an excellent back ground in working with Private Training Providers and FE colleges and I am fully conversant with awarding body requirements (I set up NCFE accredited Centre for my previous employer) Welfare to Work, government funded learning for young adults and NEET customers.
Fourteen years of experience in managing Tutors, Assessors and Trainers in the field of Employability, BA, CS. RETAIL, MANAGEMENT, Cleaning, H & S @ Work, Food Safety, STL, all at LEVELS 1/2/3 to include NVQs QCF and apprenticeships. Over eighteen years of hands on experience in assessing and training learners, (full Apprenticeship Framework), for successfully achieving Vocational Qualifications in various occupational areas including Hospitality, Retail Sales, Customer Service, Management, Supporting Teaching & Learning in Schools, PTLLS, TAQA, Business Admin. In addition, highly trained and experienced in delivering Functional Skills from E3 –Level 2 in Maths, English & ICT. Specialist areas include, delivering classroom based and remote Employability Skills Training, Money Management, age arrange 16-65 in addition to mentoring, coaching, training and teaching young offenders within the ages of 16-24, nurturing them so that to give them better opportunities to improve their lifestyles and secure better future through jobs,& training (Entry 1-3 Level 1) and progression route for full apprenticeship framework.
Lead Development Coach/ Vocational
Management, and Team Leading responsibilities in managing assessors, Tutors and Trainers
Lead IQA positions held for the above qualifications as well as STL Levels 2/3
Trainer/Moderator for PTLLS Level 3 & 4, and the new Assessors Award
February 2014 - on going freelance part-time basis
Sarina Russo Job Access
June 2014 - August 2014
On a working vacation from 19th June 2014 - 31st August 2014 delivering free training to underprivileged youth and adults, in Goa, India
February 2014 - on going freelance part-time basis: Employer: Sarina Russo Job Access (London) TEMP CONTRACT via MAXWELLWBT LTD FREELANCE ASSESS/TRAINER - DELIVERING EMPLOYABILITY SKILLS, HEALTH & SAFETY AT WORK EDI AWARDING BODY; LEVEL 2 & PRACTICAL CLEANING SKILLS LEVEL 1 CITY & GUILDS (Evenings 6.30pm 12.00am Location: Houses of Parliament, Tesco Distribution Centres, various depots in Hertfordshire & Essex)
On Vacation from December 2013 January 2014, Canada, USA
Freelance Lead IQA and Assessor for FS (Maths & English) CS, BA, MGT, TL, STL, PTLLS & ASSESSORS AWARD
Maxwell Work Based Training Limited (by guarantee) Non-Profit status
From September 2014
Maxwell Work Based Training Ltd SEPT 2010- June 2014 (part-time hourly rate as and when required)
Position Freelance Lead IQA and Assessor for CS; BA; TL; MGT; STL; ALL AT Levels 2/3; Functional Skills; PTLLS & ASSESSOR TRAINER/ASSESSOR/IQA
Main Responsibilities: To Manage a team of Assessors, Trainers and Tutors, DELIVERING CPD TRAINING FOR ALL STAFF MEMBERS in addition, delivering classroom based and work based training to learners on funded QCF Qualifications.
Sarina Russo Job Access
August 2013 - November 2013
(London) Delivering intensive two weekly, classroom based Employability Skills Builder Training to: JCP Customers. Modules covered: 1. Job & Training Search Skills; 2. Job Application Skills; 3. Interview Skills; 4. Understanding Motivation; 5. Understanding your Customers; 6. Being Managed by others; 7. Understanding Conflict at work; 8. dealing with first days at work. (All modules individually certified by NCFE Awarding Body) Delivering STL Level 1/2/3 Awards and Certificates to private fee paying Learners from community groups. (Temp contract) (I took on this temp position as part of my CPD, in order to have current experience of what my Employability tutors have to deliver in order to excel their targets of achievement and retention contractual requirements.) Having delivered current Employability qualifications myself, has enhanced my current understanding in how best I can support my Employability Tutors in delivering quality training.
Temporary part-time Contracts
Child Care levels
September 2012 - June 2013
DEA Level 3; Child Care levels 2/3; STL Levels 2/3 Functional Skills - Maths, English, ICT, Employability Skills
Consultancy work delivering IAG, Management of tutors and Employability skills training to long term unemployed JCP Customers
Employability Skills Levels 1 & 2 relating to Warehousing, Customer Service, Hospitality(including Cleaning, Food Hygiene & Housekeeping) Retail, Management Level 3: Team Leading Level 2 Customer Service & Business Admin L2/3, Key Skills/FS Level 1 & 2 (within the Apprenticeship Framework) (Companies: Maxwell Work-Based Training, Elmhouse Training, Shadow Recruitment, Make Change Associates; Millennium Academy SRJA London)
Night Apprenticeship Assessor
Elmfield Training Ltd
August 2011 - August 2012
Temporary Contract: Client Morrison's Supermarket Night Staff
Assessing and Delivering on a one to one basis Full Apprenticeships in Cleaning, Food Hygiene, Retail/Customer Service/Management/Team Leading Level 2/3 QCF Key Skills, ERR; PLTS; QCF Tech CERT. Transition to Functional Skills Maths, English & ICT Levels 1/2
Vocational/Quality Team Leader
September 2009 - July 2011
Designed and Delivered High Impact Workshops for mature adults, delivering training in business start-ups, self-employment and career change training. Delivered group Key Skills classroom based training to learners on full apprenticeship frame work. Including Tech Certs and QCF qualifications. Delivered staff training for the transition from Key Skills to Functional Skills. Weekend contract work for giving Advice and Guidance and assessing / verifying Hospitality & Catering NVQ/QCF Level 1/2/3 & PTLLS, TAQA Assessors Award to private fee paying learners. Hospitality Apprenticeships include Housekeeping, Supporting Teaching and Learning Levels 2/3 ( personal caseload of 25 learners and also IQA'd STL for 5 Assessors, for quality Assurance, formative and summative checks as well as observation: Team Leading, Customer Service, and Front Office/ Management in the Hospitality Industry. Training Assessors for the transition from Key skills to Functional skills as well as supporting them in reaching their targets by regular performance related reviews on a one to one basis. Classroom based training for the unemployed funded programme in Tech Certs, Functional Maths & English, employability Skills
Benefit to the Company: Managed to get Approved Centre Status with Ncfe Awarding Body to deliver 55/60 Vocational Qualifications. 47% percent of unemployed/redundancy threatened individuals started self-employment within their own industry expertise as Assessor/Trainers (They managed to do this by attending intensive PTLLS & ASSESSORS course with Business startup skills training which I designed and delivered.)
Acton Training Centre Ltd September 2009 - July 2011 Position Held: Vocational/Quality Team Leader
Head of vocational training provision, for the delivery of quality training and learning programmes to participants on government funded qualifications and private overseas students. Including a caseload of young offenders on the Skills smart Retail...
Lead Internal Verifier/Centre Manager
Oakley Training Centre Ltd
July 2006 - August 2009
Project Management Responsibilities include:
Prepared all documentations policies & procedures to apply for awarding body approval Oakley
Training Centre. Developed plans and prepared contracts to work as a consortium member with local colleges
Chaired team meetings with senior managers, Managing freelance and home based assessors
Liaising and negotiating realistic goals to meet completion targets for all NVQ Programmes, SfL, and contracted learn direct ESOL programmes. Employability Skills Senior Trainer, and in charge of quality control, including carrying out Train2Gain paperwork audit.
Lead Internal Verifier Responsibilities:
Managing & Training 18 freelance assessors to ensure smooth delivery of all the NVQs and achieving their targets.
Carrying out quality checks on assessor/candidates and portfolios as an internal verifier (now known as Internal Quality Assurer IQA). COMPETENCES INCLUDED , HOSPITALITY AND CATERING; BUSINESS ADMIN; CUSTOMER SERVICE; MANAGEMENT; TEAM LEADING'
Responsible for quality control, performance management, staff appraisals and efficient delivery of all NVQ qualifications.
Benefit to the Company: Successfully managed to achieve approved centre status with EDI Awarding Body.
Centre Manager (Covering
Covering 2 training centres
January 2004 - June 2006
in Southall and Harlesden)
Quality control of all the government funded programmes delivered. Attending Contractual external and internal meetings to secure government funded sector related vocational qualifications. Assisting in Bid-writing; Responsible for 18 Assessor/Trainers and Admin staff. Training Unemployed Mature Adults for business start-ups and self-employment
Carrying out Inductions and training for learners and staff. Devising and improvising learning materials according to individual needs; these included ESOL, ALN, and SEN categories. Personal ANNUAL caseload of 150 learners on Job Centre Plus programmes for long term unemployed; Delivering motivation and team building sessions for both learners and staff. Mentoring and coaching assessor trainers and admin staff. Carrying out all H & S checks for work placements before negotiation work experience training with employers.
Benefit to the Company: Negotiated and secured work placements for 145 NEET clients and successfully received funding from local FE Colleges to deliver NVQ 1 in Customer Service with ESOL support. Cleaning Level 1, Hospitality & Catering Level 1, Food Hygiene Level 1. Trained and prepared staff for Ofsted Visit, and improved our grade from 3 to 2.
Chair Person for Community Teaching & Training Association
Up to December 2003
1997- 2003 (December)
Various Short term and Long Term contracts - assessing a variety of NVQs for various FE Institutions such as Enfield College; City Lit; Havering & Barnet College:-
Chair Person for Community Teaching & Training Association (voluntary) 25 years of voluntary service as a Teacher and Teacher Trainer for managing and delivery classroom based training in community Saturday schools.
Property Investor/Interior Designer (Feng Shui trained)
Theatre; Music; Reading (History) & Biographies
NLP/Art of everyday living
Current Enhanced CRB Report, record of CPD and references available on request
Setting up NCFE APPROVED Vocational Training Centre
Set up NCFE APPROVED Vocational Training Centre. Wrote all the Quality Assurance policies and Procedures, followed all the NCFE Awarding Body requirements and was successful in getting approval and accreditation for more than 65 vocational, funded qualification.
The centre, MAXWELL WORK BASED TRAINING is doing well on the private fee paying sector, however, the centre is now looking for sub contracting work with private training providers and FE Colleges, has an excellent track record NCFE EV reports and DCS for English Functional Skills.
INNOVATION COMBINES WORK & FAMILY LIFE FOR DISADVANTAGED PARENTS
The aim of the Project was to provide innovative bespoke e-learning Teaching Assistant TRAINING for disadvantaged community groups with young children, to access remotely in their homes, in their own time and train at their own pace , which would enable them to achieve their desired qualification and potential jobs in schools to fit in with their work-life balance.
Co-wrote the bid to generate funding, was successful in securing £50k and then lead it as a Sole Project Manager, Assessor Trainer/LEAD IQA in successfully recruiting unemployed parents (25). and training them in supporting teaching and learning in schools (STL) Level 2 Certificate, in classrooms and secured work placements in local schools whilst training.
70% of the trained parents managed to gain part time TA jobs in the schools, 20% of the parents went on to study for a Level 3 STL. 10% of the parents stayed on to study PTLLS L3 .
Extremely successful outcome, but most of all I found it very rewarding and in gaining the parents trust, that they could combine work and childcare if they really wanted to and live with dignity instead of depending on financial support from the state.
Qualifications & Certifications
MA (HRM) Human Resources/CIPD
Middlesex University Business School
Lourdes Mount Convent Grammar School for Girls
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