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Saltzer - Business Analyst - New Cumberland, PA, USA

Matt Saltzer

New Cumberland, PA, USA


Business Analyst

Work History

Business Analyst

PA Dept of Education

November 2013 - June 2014

• Interview staff, review, edit and redesign inefficient business processes using a combination of methods and available technologies
• Document business rules, processes and procedures
• Manage projects, recommend system changes and technological solutions to business problems that fit within imposed rules, regulations and requirements
• Analyze, review and manipulate data via queries, reports, program and processes
• Develop user acceptance test scenarios, troubleshoot system problems

VP of Operations

Rolka Loube Saltzer Associates

April 2007 - May 2013

• Designed and managed Microsoft Access databases and cutting-edge Microsoft Excel forms and instructions for company revenue data collection and remittance for 6 state subsidy programs that collect and redistribute over $100M per year
• Analyzed data and designed complex monthly, quarterly and annual reports
• Managed the computer systems, including servers, software and hardware, logged and resolved first level issues
• Designed and managed IT strategic plans, system security, disaster recovery preparedness, contingency planning and semi-annual testing
• Trained and managed staff, conducted meetings and provided guidance and oversight to staff, interacted with state and federal government clients
• Reviewed government orders, consent decrees and statutes as they related to our business and implemented required changes to our systems and procedures
• Reviewed and managed the timely disbursement processing of ~$70 million/month
• Projected monthly, quarterly and annual revenues based on considerations from historical information, attrition and uncollectible accounts with a consideration of impacts of rule alterations and political climate changes
• Provided quality control review and supervision over external and internal operations
• Assisted in writing 20 to 90 page proposals for new business
• Analyzed data and created maps using X-Map and MapInfo geospacial software.

Data Manager

Rhoads & Sinon Group, LLC

July 2001 - April 2007

• Developed, maintained and managed data manipulation systems according to the program rules of federal and state subsidy programs, mostly in MS Access
• Designed & implemented complex Excel workbooks to gather and control data inputs
• Designed and managed security, backups and data access, controls and functionality
• Created complex graphs and flow charts to depict program rules and explain data, processes and time lines

Assistant Network Admin

Rhoads & Sinon LLP

October 1997 - July 2001

• Developed several Access databases
• Developed and published training and educational materials
• Provided technical computer related support to users for software and hardware issues
• Headed migration project for conversion from SoftSolutions document management and WordPerfect 5.1 to PcDocs/DocsOpen and Word 97
• Managed users on Banyan Vines and Windows 2000 network including security and other networking concerns/issues
• Trained new employees how to use computer system and various software packages
• Programmed extensive custom development of Microsoft office applications functionality to improve productivity and consistency
• Installed and tested new hardware and software

Computer Systems Specialist

Buchanan Ingersoll, P.C

April 1994 - September 1997

• Provided technical support, training, and troubleshooting to computer users
• Trained new employees to use telephone, voice mail, and computer software.
• Administered Novell Network
• Configured and installed new computers
• Developed time-saving macros and efficiency practices to benefit users
• Produced periodic Tips and Tricks sheets
• Coordinated two major and separate software upgrades and training programs
• Maintained computer network and telephone system
• Produced advanced projects as needed including drawings, figures, diagrams, and spreadsheets
• Infortext accounting system maintenance and reporting responsibilities

Qualifications & Certifications

Project Management Professional

Harrisburg Area Community College

Red Land High School

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