Raouf - CCNA Certified - Kuwait, Al Asimah

Mohamed Raouf

Kuwait, Al Asimah

Services

CCNA Certified

Work History

Training For Enterprise Business Products and Solutions

From August 2012

HUAWEI.
• Product: Sx7 Switches (access S1700, S2700 etc / AGG S6700 )
• Enterprise Network Simulator (eNSP)

Supervisor, IT Administrator, VSAT Technical

NOC

From November 2011

• Tarasul Telecom Company - Network Operations Center
• Kuwait
• Job duties include: -
- Manage company network servers and infrastructure - MS platform ( Windows Server 2000, 2003 and 2008 ) and Cisco based Network ( 2800, 2600 and 1700 series routers - Catalyst 2950 Switches - Firewall PIX-515E ), manage servers in oracle VM environment.
- Install and configure VSAT equipments for Terminals in Kuwait using different vendors equipments ( Comtech - Ipricot - Paradise - Datum - International Data Casting - Sky stream - iDirect - Hughes - Prodelin - Andrew - CODAN )
- Provide online support for customers from other regions for successful implementation and operation of VSAT terminals, and provide support to customer's network related issues.
- Manage and support major customers satellite Hubs, assist and coordinate with onsite technicians for successful terminals maintenance and support.
- Provide periodically reporting of network status and bandwidth utilization to the concerned departments, and assist with customer's accounts management.
- Communicating with suppliers for any requirements related to the company or customers.
- Leading NOC team and supervising NOC daily operations and tasks.

Engineer & VSAT Technical

NOC

November 2008 - October 2011

• Tarasul Telecom Company - Network Operations Center
• Kuwait
• Job duties include: -
- Monitoring and supporting all sites that working via satellite technologies:
(DVB, SCPC/DVB-S2, SCPC/SCPC, I Direct, Space segments .. etc )
- Supporting and troubleshooting all problems and complaints related to our network using ( HP open view, what's up gold) monitoring systems
- Professional in using Packeteer system (Packet Shaper).
- Familiar with CRM "Ticketing System".
- Professional in using I direct software's ( I site, I monitor, I Builder)
- Professional in supporting and configuring (Cisco Routers & switches, DVBs and Modems).
- Very Good experience in pointing dishes and doing cross-pol test.
- Ability to create VPN between servers and remote sites.

Network Trainee

In fertilizer Factory

Summer Training:-
In fertilizer Factory in Mansoura City - Eygpt
From 1-Aug-2005 To 31-Aug-2005

• Skills acquired/ achievements:-
Get to know information about Operating Systems,
Programming languages (Cobol) and Networking.

Cisco Certified Network Associate

I Tec Center

(Egypt)

Projects

CCTV Installation

install and configure CCTV

Install and Configure windows Servers

Implement,Install and configure a company network servers and infrastructure - MS platform ( Win Ser 2000,2003 & 2008 ),Cisco based Network ( 2800, 2600 and 1700 series routers - Catalyst 2950 Switches - Firewall PIX-515E )

Maintain and Support VSAT HUB ( NBK HUB )

- Manage and support major customers satellite Hubs, assist and coordinate with onsite technicians for successful terminals maintenance and support.

Install and Activate VSAT Terminals at many locations in Kuwat like ( Kuwait City , Wafra )

Install and configure VSAT equipments for Terminals in Kuwait using different vendors equipments ( Comtech - Ipricot - Paradise - Datum - International Data Casting - Sky stream - iDirect -Hughes Prodelin - Andrew - CODAN )

VSAT Instalation

instal and activate a VSAT terminal at Wafra

Qualifications & Certifications

Computer science & Information

Mansoura University

Shaheen private secondary School

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