Neo - Telesales Agent - Pretoria, Gauteng, South Africa

Mphatsoe Neo

Pretoria, Gauteng, South Africa


Telesales Agent


- Computer literate
- Highly dedicated individual with well developed communication, interpersonal and organization skills
- Goal oriented, able to make use of available resources
- Self-starter, works well individual and as team player
- Welcomes new challenges and work well under pressure
- Problem solving, relationship building, time management , information gathering and analysis

Work History

Smollan Group

Call Centre Agent

Smollan Group

Order Entry
Telesales Consultant at Smollan Group SA (Pty) Ltd from 2007 till current
-Conducting all telesales duties- both inbound and outbound for order entry
-Capturing orders live on AS 400, Error report on daily basis
-Ensuring that queries are handled through correct channels
-Status 7 requesting official order numbers from different buying groups and release orders on time.
- Downloading and capturing orders for Shoprite/Checkers b2b EDI system
-Downloading orders for Shoprite DC`s and Game Stores and PnP`s
- Requesting new accounts to be opened for different suppliers
- Working hand in hand with my supervisor

Data Capture

Smollan Group(Ris)

Data Capturing
Data Capturering at Smollan Group SA (Pty) Ltd for Retail information System (RIS)
-Data capturing
-Liaising with clients telephonically
-Obtaining audit forms for UHPC and Uniliver foods and processing
-Liaising with line manager
-Conducting survey (Pep Stores, BP carriages

Qualifications & Certifications

Bcom Marketing


Call Centre Diploma

Call Centre Diploma

Moletsane High School

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