Neo - Telesales Agent - Pretoria, Gauteng, South Africa

Mphatsoe Neo

Pretoria, Gauteng, South Africa


Telesales Agent


- Computer literate
- Highly dedicated individual with well developed communication, interpersonal and organization skills
- Goal oriented, able to make use of available resources
- Self-starter, works well individual and as team player
- Welcomes new challenges and work well under pressure
- Problem solving, relationship building, time management , information gathering and analysis

Work History

Smollan Group

Call Centre Agent

Smollan Group

Order Entry
Telesales Consultant at Smollan Group SA (Pty) Ltd from 2007 till current
-Conducting all telesales duties- both inbound and outbound for order entry
-Capturing orders live on AS 400, Error report on daily basis
-Ensuring that queries are handled through correct channels
-Status 7 requesting official order numbers from different buying groups and release orders on time.
- Downloading and capturing orders for Shoprite/Checkers b2b EDI system
-Downloading orders for Shoprite DC`s and Game Stores and PnP`s
- Requesting new accounts to be opened for different suppliers
- Working hand in hand with my supervisor

Data Capture

Smollan Group(Ris)

Data Capturing
Data Capturering at Smollan Group SA (Pty) Ltd for Retail information System (RIS)
-Data capturing
-Liaising with clients telephonically
-Obtaining audit forms for UHPC and Uniliver foods and processing
-Liaising with line manager
-Conducting survey (Pep Stores, BP carriages

Qualifications & Certifications

Bcom Marketing


Call Centre Diploma

Call Centre Diploma

Moletsane High School

Skillpages has been acquired by! is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Are you sure that you want to leave?