Mdhluli - Casino Slot Manager - Pretoria, GP, South Africa

Moxe Moses Mdhluli

Pretoria, GP, South Africa

Services

Casino Slot Manager

Summary:

• Managing my staff effectively.
• Providing basic troubleshooting training to slot attendants.
• Providing training to all my staff in regards to Jackpots and Hand Pays.
• Training my staff on how to get out the word on all my active promotions and OBC availability.
• Providing advanced training to my technicians.
• Introducing them to the slot drop paperwork.
• Coaching my staff when they make mistakes.
• Disciplining my staff per company standards when necessary.
• Meeting with the Casino manager on a daily basis to go over the day’s operations and any planned work.
• Providing performance reports to the Fleet Technical Manager at least a few times during my contracts that are not directly requested from same.
o Suggestions for slot moves, denomination changes, bet configuration changes, machines to remove for next year’s slot refresh, etc…..
o Arcade performance and suggestions for removal or denomination changes.
o Competency and training reports on your staff.
Responsible for the entire Casino Slot operation, Make sure all the Slot machines are operational and making revenue, Do Preventive maintenance on Slot Machines, Automated and Electronic Machines, Also do preventive maintenance on Video Arcade machines, fix and maintain.

Key skills and competencies: Electronics and Computer Skills and much competed on Fixing Slot Machines and very good in Excel.

Work History

Casino Slot Manager

Slots Revenue

May 2009 - May 2013

Responsibilities:
• Managing my staff effectively.
• Providing basic troubleshooting training to slot attendants.
• Providing training to all my staff in regards to Jackpots and Hand Pays.
• Training my staff on how to get out the word on all my active promotions and OBC availability.
• Providing advanced training to my technicians.
• Introducing them to the slot drop paperwork.
• Coaching my staff when they make mistakes.
• Disciplining my staff per company standards when necessary.
• Meeting with the Casino manager on a daily basis to go over the day's operations and any planned work.
• Providing performance reports to the Fleet Technical Manager at least a few times during my contracts that are not directly requested from same.
o Suggestions for slot moves, denomination changes, bet configuration changes, machines to remove for next year's slot refresh, etc ..
o Arcade performance and suggestions for removal or denomination changes.
o Competency and training reports on your staff.
Responsible for the entire Casino Slot operation, Make sure all the Slot machines are operational and making revenue, Do Preventive maintenance on Slot Machines, Automated and Electronic Machines, Also do preventive maintenance on Video Arcade machines, fix and maintain.

Key skills and competencies: Electronics and Computer Skills and much competed on Fixing Slot Machines and very good in Excel.

Casino Slot Manager

Norwegian Cruise Line

December 2008 - May 2009

Country: USA
Category:

Casino Senior Slot Technician

Norwegian Cruise Line

October 2006 - December 2008

Monthly Salary: USD 2300 plus bonus as per the Slots Revenue

Qualifications & Certifications

Microsoft Power Point and Excell

Boston College

Orhovelani High School

Witwatersrand Technikon

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