Abdillahi - UPS Driver - Ottawa, ON, Canada

Moustapha Abdillahi

Ottawa, ON, Canada

Services

UPS Driver

Summary:

i'm currently self employed and sub contracted with fedex my route is between 25-35 stops that means i got the experience

Work History

FINANCIAL ADVISOR

PROFESIONAL EXPÉRIENCE

From March 2012

CHASE, OTTAWA, ON
➢ Strong listening skills with the ability to probe for additional detailsProject Professional service standards and ensure the customer experience is a priority when investigating and resolving service issues and customer complaints
➢ Demonstrated problem solving and analytical skills
➢ Ability to analyze multiple sources of information to determine best course of action
➢ Effective communication skills both written and verbal
➢ Demonstrated persuasion and negotiation skills
➢ Strong computer skills; proficiency in a Windows based environment

Sale expert

Home Theatre

From September 2001

➢ Supervise, coach and provide guidance and leadership to employees, oversee staffing, the development of objectives and performance management including attendance management, resolve staff issues including taking disciplinary action when required
➢ Project Professional service standards and ensure the customer experience is a priority when investigating and resolving service issues and customer complaints
➢ Promote and implement work place safety and health programs for my team
➢ Head CSR, Customer Supervisor
➢ Determined and identified customer needs
➢ Used professional sales speeches by first probing and offering solutions customized to each customer
➢ Kept up to date on the new technology features of new products and pricing
➢ Achieved beyond sales numbers quotas required by the company

Customer service representative

SEARS Canada

From June 2000

➢ Took inbound calls from customers and provided answers to question related to their billing and sold articles from the catalogue
➢ Received payment through credit card
➢ Listen to customer complaints and provided solutions to their problems
➢ Promoted products and made the sales

Qualifications & Certifications

jean xx111

École secondaire Jean XXIII

Business Administration

Université de Québec

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