Zondi - Music Writting - Springs, GP, South Africa

Moses Zondi

Springs, GP, South Africa


- Ensuring and improving the On - Time delivery for the Automotive customers.
- Handling customer queries and solving problems pertaining to the customer(s).
- Attending to customer quotations and following up on the progress.
- Daily expediting on overdue orders. Stock and directs.
- Liaise with originators on part orders.
- Attend all product promotions for the department & co – ordinate proceedings at Exhibitions.
- Meeting with customers to discuss current issues and future plans to engage in together.
- Maintaining customer order progress and expediting as per customer requirement.
- Investigating customer complaints and working solutions to eliminate future re - occurrences.
- Looking after off – site Warehouse stock and ensuring that it within acceptable limits.
- Working with Logistics department to ensure delivery of goods to customer take as required.
- Assist management in the returnable packaging project and introducing it to customers.
- Working with both Domestics and International customers in the Automotive Market.
- Domestics 2nd Tier Customers in the Automotive Industry:
· Shatterprufe Garankuwa
· Shatterprufe Neave
· Shatterprufe Struandale
· Universe Safety Glass
· National Auto Glass
· Etc.
- Liaison with customers via Internet for promoting paper less office & also Data – Capture.
- Working closely with the Planning Department and Production to ensure customer requirements are met and queries are attended to.
- Arranging with clearing & forwarding agents regarding the export deliveries and documentation.
- Working on new projects with the aim increasing Marketing share for Hulamin in Automotive Components Manufacturing Industry worldwide.
- Handling of the Service Level Agreements with all Automotive customers.
- Customer visits to discuss and negotiate ways of improving service performance.


Music Writting

  • Full time
  • Part time
  • One time
  • Contract
  • Temp


- Writtting of lyrics for a number of genres within the South African music industry, covering R & B, Soul and Hip - Hop music.
- Arranging of lyrics that relate to our society and produces melodies which can be shared with all ages groups.

Work History

Technical Sales Representative - After Market

Supreme Spring

July 2012 - July 2012

- Introduce, demonstrate and promote all current and new products.
- Evaluate, train and motivate new and existing distributor sales personnel.
- Continually evaluate the territory distributor framework to assure sufficient coverage and efficiency.
- Maximize market penetration in assigned segments.
- Sets sales objectives for distributors and their sales force.
- Evaluate competitive situations and recommend appropriate tactics.
- Conduct product and system training programs for individual and groups (at both distributor and contractor level.)
- Implement pricing policies within market segments as directed by Regional Sales Management.
- Execute distributor-level product promotion programs.
- Coordination of intelligence gathering with Project Manager - Sales & Marketing and Supreme Spring Dealers.
- Maintenance of Project Tracking files and Competitive Date Pricing files.
- Submit quarterly report summarizing Supreme Spring performance and current competitive activity.
- Update and maintain existing customer and trade reference mailing lists, as required.
- Complete follow up on inquiries and leads forwarded from Project Manager - Sales & Marketing and report back on outcomes.
- Investigate, document and report all complaints and claims for service in territory and coordinate same with Technical Service Division.
- Attend annual National Sales Meeting, and annual trade shows as directed by Project Manager & Sales Director.
- Accompany distributor sales personnel to head office for technical training sessions on periodic basis.
- Other directly related appropriate duties as assigned.

Product Manager

PFG Building Glass

September 2010 - July 2012

Product Manager (Key Accounts) - Automotive

PFG Building Glass

September 2010 - July 2012

Key Accounts Management
Relationship Management
Service Level Agreement Negotiations
Supply Chain Manegament
Customer Service Level Monitoring and Improvements
Price & Delivery Terms Negiations

Product Manager, Automotive

PFG Building Glasss

September 2010 - June 2012

Account Support Representative - Automotive Sector

Hulamin Ltd

August 2007 - September 2010

National Sales Co - Ordinator - Automotive

Kaymac Structural Foam

February 1999 - July 2007

Technical Sales Representative

Supreme Spring


Product Manager

Worked at PFG Building Glass marketing to manufactures of motor windscreen for over 18 months, making sure that the business get the product sold @ profitable margin and that we do not loose market - share.

Qualifications & Certifications


Raisethorpe Secondary School

Sobantu High School




Raisethorpe Secondary School

Geography, Biology, Accounting, English, Afrikaans

Raisethorpe Secondary School

Raisethorpe Secondary School

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