Maruma - Accredited Ellies DSTV Installer - Johannesburg, Gauteng, South Africa

Morgan Maruma

Johannesburg, Gauteng, South Africa


Accredited Ellies DSTV Installer


Qualified Analogue and Digital Signal Installer.
Repair, Maintain and Add-On Services for Digital TV Systems

Work History

Concierge Executive (Sales)

TLC Marketing Worldwide

From June 2013

#Awarded Concierge Executive of The Year (2013)

TLC Marketing is a global marketing agency. It's a company that has a unique fusion of experienced marketers and Sales driven deal makers whose skills combine to create, manage and deliver great marketing campaigns to help clients achieve their business goals.

Key Achievements
• Liaise with both business clients and consumers
• Providing superior customer satisfaction
• Work with various departments to ensure customer
• Help develop Service Level Agreements for various
• Build and maintain relationships with partners involved in the various campaigns
• Keeping track of market trends in various industries
• Reconcile Invoices and Data collected
• Use of Microsoft Dynamics NAV for management of campaigns

Campaigns' Worked On
Omo 2kg Auto Pack Promotion "Dining Programme"
Skip Liquid Promotion "Dining Programme"
Beacon All Sorts Promotion "Family Activities"
Incredible Connection Fifa 2014 - Playstation Pre-Order Campaign
Milk Stout 6 or 12 Pack Promotion - "Do Something Different"
Pieman's Promotion "Sports Tickets"
Campaigns' Worked On -

Whirlpool Promotion Sports Tickets
MediaCom "Weekend GiveAway"
Aspen Pre School Milk "Kiddies Lesson"

Lizelle Lloyd - Campaign Manager
082 490 6921

Property Procurement Representative

Longain Realty

October 2012 - April 2013

Longain Realty is a property investment company which is based in Cape Town. They found a niche market in the property industry by selling Affordable Apartments to middle-class earners looking to invest. I as the Representative facilitated the selling, negotiation, viewing of the properties. I also assisted in the "View-To-Buy" process when the company was looking to buy property.

Key Achievements
• Sales Negotiator
• Property Industry Experience
• Built lasting relationships
• Learnt about the Gauteng Property economy/industry
• Means of investing
• Customer Service Experience
• Preparing of Purchase Orders
• Perform Buying duties for the company
• Building Client and Company Rapport
• Facilitating the 'View To Buy' Processes for the company

Lethu Buleni - Trainer
076 814 2239

Wilna Peckham - HR Manager
083 299 3884

Customer Service Representative

Aegis South Africa

July 2011 - November 2011

Aegis is a leading BPO Outsourcing Solutions Company. They take pride in giving superior Customer Service hence their success amongst their many clients, markets and industries. I was a Customer Representative dealing with a Power (Gas & Electricity) company called British Gas which was based in the UK. We dealt with UK-Based client maintaining their different power accounts. This meant from minor admin alterations to financial aspects of their account

Key Achievements
• The use of SAP to maintain accounts
• Dealing One-on-One with Clients
• Dealt with international clients
• Improved Customer Service Turnover Time
• Due to Accent Issues, learnt to communicate clearly
• Out of The Box Thinking to solve issues
• Improved Computer Literacy

Bryson Niekerk - Trainer
071 449 3966

Anne Peace Ndwiga - Team Manager
079 840 9345

Sales Assistant

Columbia Sportswear South Africa

December 2009 - July 2011

Columbia Sportswear is an industry leader in outdoor apparel. When coming to South Africa, the Woodmead Store was the first in Africa. With that in mind marketing, service quality/delivery was a major concern in the initial stages of the company in SA. As the Sales Assistant there I had to play all the roles which included the fierce marketing campaigns, drawing up of store budgets, introduction of the product to the South African Market. This helped me gain immense knowledge in market analysis, market trends, marketing and advertising.

Key Achievements
• Different marketing techniques
• How to introduce products to a new market
• Analyzing of Market Trends
• Experience in the Retail sector
• Use of Pastel Accounting Software (POS)
• Aspects of FMCG Industry
• How to run promotions to increase market share
• Inventory Control (POS)
• Sales Reconciliation
• Petty cash Conciliation

Khamusi - Store Manager
073 581 9828
Hanel De Wet - Operations Manager
012 345 6185

Driver/Field Technician


Up to November 2009

Maruma Installations is a DStv/Aerial Installation and Repairs company. I initially filled the position of Field Technician then occupied both the Driver/ Field technician positions. This was my first experience in a working environment and of which I worked as a temp. We serviced clients daily who had issues with their televisions and this is where I got my Customer Service experience from.

Key Achievements
• Customer Service Experience
• Technical Digital Satellite Experience
• Installation and maintenance of Analogue and Digital Systems
• Customer Rapport
• Driving Experience

Lawrence Maruma - Founder
082 769 0091 / 079 765 9499


Kildare Estate Installation

Upgraded DStv system from single view to PVR

Russels & Bradlows Furniture Stores

Installed Dish and various extra points throughout the various stores

Rand Girls' High Schoo Residence

Installed and maintaining the TV Communal system installed in the Educators/Student residences

Qualifications & Certifications


University of Johannesburg


Greenside High School

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