Bibi Shabniz - Human Resource Officer - Beau Bassin-Rose Hill, Plaines Wilhems, Mauritius

Mooraby Mandary Bibi Shabniz

Beau Bassin-Rose Hill, Plaines Wilhems, Mauritius


Human Resource Officer


People Advisor:
- Ensuring that employees are performing according to Company’s Core Values, Procedures and Policies.
- Conducting a meeting with the head of departments on a weekly basis, discussing on any implementation and finding solutions for any issues that may arise.
- Keeping good records on staffs’ performance, working plan and Behavior.
- Responding to staffs’ queries on leave, over time, attendance, salary, etc…
- Managing staffs’ medical issues relating to insurance.
- Handling the Probation and Contract Management.
- Keeping all information confidential.
- Accountable to the success of projects in specific department assigned by management.
- Handling the issues for expatriate employees.

 Talent Development:
- Organizing specific trainings as per department and staffs’ requirements. Customer Service training is a must for all employees.
- Monthly meetings are held with managers of different department to identify the type of training needed for employees.
- I conduct the Induction program for the newcomers. Company’s Core Values, Procedures and Policies are well defined to them.
- Liaising with MQA, HRDC and other training Institutions very often.

 Recruitment:
- Receiving CVs, manage the short listings.
- Telephoning the Candidates for the Interview.
- Conducting the HR Interview (First Interview).
- I am very familiar with the approach and tactics to be used during an interview.

Apart from the above experience, I am very familiar with the Oracle system, where I prepared the monthly report for Huawei Technologies (Mauritius) Ltd for 2 Regions which included around 20 Countries. Also I am computer literate, I have an extensive experience in Word, Excel and Power Point where I can use numerous formulas in excel. Moreover I am very comfortable when working under pressure as I opine that this is the best moment where I can demonstrate my ability and strength to my superiors.


Work History

(FDI) - HR & Administrative Department (Traineeship)

Fashion & Design Institute

From August 2013

Responsibilities & Duties:
Working closely on the Processes of the Organization.
Attending to employees' queries
Taking care of all employees' files
Follow up of all missing documents in the employee file
Helping in the probation and appraisal management
Drafting letters such as promotion, confirmation, testimonials, leaves, warning,


HUAWEI Technologies (Mauritius) Co., Ltd

June 2012 - May 2013

Responsibilities & Duties:
Identify staff vacancies and recruit, interview and select applicants
Administer compensation, benefits and performance management system
Keeping close contact with head of departments to monitor employees'
Maintain confidential records and files.
Handle the Joining, Transfer and Resignation Process
Working on the Oracle HRMS, input employees' personal and professional data
Sending the weekly report to the departments and other countries
Working on the monthly report
Travelled on a business trip to Romania for 2 weeks (Dec 2012), to deliver training in Oracle system and HR Management

HR Traineeship

August 2011 - February 2012

Responsibilities & Duties:
Taking care of all employees' files
Follow up of all missing documents in the employee file
Helping in the probation and appraisal management
Drafting letters such as promotion, confirmation, testimonials, leaves, warning,
Providing information such as leaves, attendance, overtime, salary to employees
Managing the medical insurance for staffs
Working in the Talent Development Team - helping in trainings such as Induction

Administrative Clerk

The University of Greenwich

November 2009 - December 2010

(Part Time)
Responsibilities & Duties:
General Office Duties such as Filling, Scanning, Photocopying, Typing Up Memos and dealing with confidential documents
Enhanced Customer Service Skills, corresponding with customer Queries via
telephone and Face-to-Face
My role also included library shelving and performing data entry

Teller at Saint

The State Bank of Mauritius (Ltd)

November 2007 - August 2009

Pierre Branch
Responsibilities & Duties:
Worked on a high level of accuracy, providing information to customers relating to their bank accounts and balance enquiry
Processing the cash deposits, cash withdrawals, cheque encashment & deposits for customers
Supporting the customer service department during crisis situations
Maintained polite professionalism even during difficult circumstances
Advised customers on the SBM Products and encouraged them to make use of them



June 2007 - October 2007

Responsibilities & Duties:
Renewals of schemes, calculating retirement pension including mental arithmetic and altering data on the system effectively
Meeting Customers to discus on insurance issues
Explaining the products of the Insurance and encouraging them to stay with Anglo.

Cashier/Credit Advisor

Courts (Mauritius) Ltd

November 2005 - May 2007

Responsibilities & Duties:
Processing the agreement certificate for customers when purchasing at Courts.
Dealt effectively with the public, maintained good humor, tact and patience with them
Advised customers on their mode of payment to avoid arrears on their account
Acted as cashier and also handle a large sum of money everyday

Qualifications & Certifications

Human Resource Management

University of Greenwich


Dunputh Lallah State Secondary School


Queen Elizabeth College

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