Laframboise - Customer Assistant - Sudbury, Greater Sudbury, ON, Canada

Monique Laframboise

Sudbury, Greater Sudbury, ON, Canada


Customer Assistant

Work History

Insurance Agent

Service Canada

August 1975 - September 2010

Insurance Advisor from 2009 to 2010 where I monitored the work of new Agents. Also I would be on the Boards to interview potential new agents who applied for the jobs.

Insurance Agent for many years where calculated claims for Employment Insurance by ensuring the clients met the qualification. Did some Fact Finding by telephone and in-person. Also did same fact finding with the Employers. Contacted employers to correct Records of Employment. Gave Seminars to Employer on how to complete Record of Employment.

Enquiry Clerk. Many years served at the front end giving services and interviews to clients in person. Also answered telephone enquiries.

Stenographer... Many years. Took dictation while sitting on appeals. Typed the decisions.

Typist: 1975 for long time. Type letters from agents to clients.


Volunteer for Blue Saints Drum and Bugle Corps

I volunteer by joining the Blue Saints. I cooked their meals when they are on Tour. Just finished the season. They are a youth group from age 12 to 21 who travel to do parades and compete in Drum and Bugle competitions.\
I'm also a Drum Major for the Imperial Knight Drum and Bugle Corps.
I'm a Retired Federal Public Servant.

Qualifications & Certifications

Bilingual Secretery

Sudbury Business College

McDonald Cartier

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