Rana - Ticket Agent - New Delhi, DL, India

Monika Rana

New Delhi, DL, India


Ticket Agent

Work History

Sr. Sales Executive

Grace Toyota

July 2011 - April 2013

• Meeting & greeting new and existing clients & corporate personnel, strategically understanding their need, authority & budget, hence demonstrating a suitable product adhering to all quality standards and processes.

• Leading and nurturing Sales personnel to work in synergy with the sales targets ensuring maximum Customer Satisfaction and the best of services before and after sale, building a lifelong relationship.

• Formulation and Implementation of marketing & branding strategies to strengthen Customer network to bring in more business. Understanding the Automobile market, gathering the required information in order to derive USP's over competitors' product.

• Looking after Corporate deals and meeting Signature Authorities of Multi- National Organizations for bulk and individual orders while ensuring maximum profitability.

• Presenting and Demonstrating Competitor product analysis, sharing with the Sales team, gathering & presenting information about the new launches in the industry to prepare the sales force well in advance to hammer the competition.

• Participating and debating over strategies for dealer development across the group, sales escalation activities, branding, advertising etc ensuring maximum market awareness.

• Was awarded with the Best product demonstrator, Best presentation and interpersonal skills, and awarded with a good cash incentive on highest sales numbers, strategic planning and other customer relation activities.

• Planned and Implemented strategic operational activities for both internal and external customers (employees & clients).

Sr. Customer Relation Executive

Metro Chevrolet

April 2010 - May 2011

• Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities.

• Implement quality assurance processes to improve client experience and promote operational efficiency.

• Maintain a strong working knowledge of products/services and respective marketplaces, including regulatory trends, competitor strategies, product growth, general economic conditions, and other relevant information.

• Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency.

Qualifications & Certifications


sikkim manipal university

Delhi University

Kurukshetra University

Skillpages has been acquired by Bark.com!

Bark.com is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Are you sure that you want to leave?