The Main Objective of My Job Is to Provide Scheme &Offers to the Clients and to Build Up My Companie
1) Working as a Senior Process Associate
From April 2010
US Based Yellow Pages Company- M&IS Domain, TCS Kolkata Operations
- I am into a role of supervisor in a particular tower (Listing Management).
- 15team members were reporting to me.
a) Achieving SLAs for listing management.
b) People Management.
c) Daily & Monthly review calls with the TL and Manager.
d) Meeting the Customer Satisfaction Score above 90%.
e) Implementation of productivity improvements on the floor.
2) Worked as Deputy Sales Manager
Kotak Life Insurance
June 2008 - December 2009
a) Developing, appointing new business partners and motivating them for greater market penetration and reach.
b) Keeping a track of team members performance and attendance.
3) Worked as Health Insurance Specialist
September 2006 - June 2008
a) Pay visits to clients to support &close the business deals of health insurance.
b) The main objective of my job is to provide scheme &offers to the clients and to build up my company image at a higher level.