Dhall - SAP CRM Consultant - M I D C Technology Park, Talwade, Pimpri Chinchwad, Maharashtra, India

Monalisa Dhall

M I D C Technology Park, Talwade, Pimpri Chinchwad, Maharashtra, India

Services

SAP CRM Consultant

Summary:

SAP CRM ABAP, SAP CRM WEB UI SAP CRM Middleware

Work History

PERDUE FARMS

From August 2013

Web UI Contributions
• Creation of Windows, views, view sets, view areas
• Creation of Navigation Links, Inbound and Outbound plugs
• Creation of Component Interface and Component Usage
• Involved in configuring/customizing UI components
• Creation of new Z attributes in Web UI components using Application Enhancement Tool (AET)
• Creation of Search/F4 helps, DDLBs
• Involved in preparing Technical Specifications, Development of objects and Unit/Integration Testing of the deliverables
• Debugging CRM Web UI Applications

Fujitsu Consulting India Ltd

March 2012 - July 2013

CRM ABAP Contributions
• Did changes in the code when product information was not popping up in portal
• Made changes in function module to display the error message at order level in PCUI
• Debugged the CRM and ECC queue to find the reason for disappearance of merchant ID in payment card
• Developed BDC report for force update of System and User status at table level for a bulk of CRM documents
• Debugged the CRM queue to find the replication error while the partner is being passed to R3
• Rectified translations errors in different language for Smart forms
• Maintained additional checks so that lead time check is not validated for the quotations and service orders
• Debugged the CRM queue to find the reason for failure of credit check
• Have made changes in calendar of various countries

CRM Middleware Contributions
• CRM Middleware Lead
• Sends Daily report on Order replication and its efficiency
• Daily Monitoring of BDOC, analyses the error and reports the Customer related errors on daily basis
• Daily Monitoring of HR IDOCS which are in error and warning status and reporting it
• Round Clock Monitoring of CRM inbound and outbound queues
• Manually unlocked the queues that got stuck due to server restart and failed RFC connections'
• Done Initial load of various objects on weekly basis to keep the R3 and CRM system in sync
• Done the Request load of Customers, equipments, materials and sales documents which had replication error
• Coordinated with client to resolve customer replication for Z8 language key
• Done the complete pricing download
• Analyses the queue short dumps by simulating the cases
• Round Clock monitoring using SMCL
• Analyzed and resolved many Red light errors in CRM documents resulted during replication
• Force replicated the orders stuck in distribution
• Unlocked documents having error as "Document being distributed, changes not possible"
• Coordinated with BASIS to resolve Credit card check due to RFC connection failure
• Good...

Fujitsu Consulting India Ltd

August 2011 - March 2012

Web UI Contributions
• Involved in configuring/customizing UI components
• Involved in BADI Enhancement regarding Membership Point Tracking Application
• Creation of new Z attributes in Web UI components using Application Enhancement Tool (AET)
• Creation of custom DDIC elements
• Creation of Search/F4 helps, DDLBs
• Involved in preparing Technical Specifications, Development of objects and Unit/Integration Testing of the deliverables
• Debugging CRM Web UI Application

CRM ABAP Contributions
• Developed a report to change the status of activities to completed forcefully especially for orders stuck due to dump
• Resolved the issue when virtual tanks were not popping up during order entry
• Modified the CRM Order BADI based on User roles in the backend
• Modified Partner BADI so that Forwarding agent is displayed at Item level also for Ship And Bill Order
• Forcefully changed the status to completed in orders which were stuck due to short dump
• Modified data exchange badi to replicate quote number from CRM to ECC

CRM Middleware Contributions
• Forcefully replicated large number of materials stuck in the system due to incorrect tax sequence
• Round Clock Monitoring of CRM inbound and outbound queues
• Manually unlocked the queues that got stuck due to server restart and failed RFC connections'
• Done Initial load of various objects on weekly basis to keep the R3 and CRM system in sync
• Analyses the queue short dumps by simulating the cases
• Analyzed and resolved many Red light errors in CRM documents resulted during replication
• Force replicated the orders stuck in distribution

Qualifications & Certifications

Electronics & Communication

Arya Institute of Engg. & Tech.

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