Thapa - Front Office Manager - Susuwahi, Varanasi, Uttar Pradesh, India

Mohit Thapa

Susuwahi, Varanasi, Uttar Pradesh, India

Services

Front Office Manager

Summary:

Presently Job Position: Front Office Manager
Job Role: 1- Control / Manage Front Office Operations.
2- Respond reservation queries by call / by mail.
3- Generate Reports and report to concern authorities.

Work History

Front Office Manager It is 35-room, Heritage Hotel

"Heritage" Pallavi international Hotel

From August 2013

Banquet & Lawn 50 -1000 Pax

Responsibility:
➢ Control Front Office Operations.
➢ Take Care of smooth check-ins & check outs.
➢ Entertain all reservation queries by mail /call/ person.
➢ Check & keep maintain all documents of front office.
➢ Assist to Dy.GM/ VP and Operation Manager.
➢ Generate Reports and report to concern authorities.
➢ Handling Banquet, Conference queries and converts into business.
➢ Local Marketing by visit to business source places.

Hotel Manager It

Hotel Divya

January 2013 - August 2013

is a 24-room, 2-Star Hotel.

Manager Operations It

Hotel Regency

February 2012 - December 2012

is a 40-room, Deluxe Hotel.
Banquet and Convention 20-500 Pax.

Assistant Front Office Manager It

"Heritage" Pallavi international Hotel

June 2005 - January 2012

Varanasi (Utter Pradesh)
Front Office Assistant and Promoted as Assistant Front Office Manager It is 35-room, Heritage Hotel.
Banquet & Lawn 50-1000 Pax

Marketing Executive

J & T Associates

October 2004 - February 2005

Kathmandu), Nepal
Marketing Executive

Sales Executive

Hotel Tulsi (P) Ltd

February 2004 - September 2004

My Role at Hotel Tulsi : Look Front Office Operations, Local Sales and manage banquets / conferences.

Marketing Officer

Hotel Chautari (P) Ltd

March 2003 - February 2004

My role at Hotel Chutari: Front Office Operations and Local Sales.

Manager

Trekker's Lodge

September 2002 - March 2003

My Role at Trekker's Lodge: Hotel Operations.

Front Office Supervisor

Hotel Gandhara

June 1999 - September 2000

My Role at Hotel Gandhara: Hotel Operations for a Small Hotel.

Tour Executive

Dharamsala Tours & Travels

June 1998 - June 1999

Role at Dharamsala Tours & Travels: To make Itinerary under Senior Executive Guide Lines. As per Itinerary give service to Guest from arrival till Departure.

Front Office Assistant

Hotel Surya Resorts, Mcleodganj, Dharamshala

April 1997 - May 1998

Mcleodganj is a tourist area and I had started my Hotel Job career from this area.

Room Service Order Taker

Hotel Surya Resorts, Mcleodganj, Dharamshala

April 1995 - April 1997

Subjects of Interest
Front Office Operations & Reservations

Qualifications & Certifications

Hindalco Higher Secondry School, Renukoot, Sonebhadra, Uttar Pradesh

With Physics, Chemestry, Mathemetics, English & Hindi as Subjects

No, I am 12th pass from U P Board.

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