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Yasin - Computer Technician - Birmingham, UK

Mohammed Owais Yasin

Birmingham, UK


Computer Technician

  • Full time
  • Part time
  • One time
  • Contract
  • Temp


We provide upgrades, repairs. Fix corrupt registry errors/ntldr missing/blue screens/password removal/virus, spyware,adware removal/crashing, problems installing/removing hardware or software, Speeding up Internet

Work History

Field Engineer

Autocab International

From August 2014

* Program and install cab files onto different types of data heads including D21, D22, D23, Sigma, Omnicron, Minos
* Repair, Re-Image and troubleshoot PC's

Field Installation Engineer

Google - Screen

From January 2013

• Installing TV Meters
• Setting up and configuring Cisco E4200 Routers, alongside current ISP Modems/Routers e.g. Bt Homehub/Superhub/Sky/PlusNet/TalkTalk etc

Field Installation Engineer

Virgin Media

November 2011 - August 2014

• Cabling Master/Extension sockets.
• Responsible for migrating and setting up new STB boxes and broadband modem/routers/hubs in customers homes
• Configuring router settings, MAC Filtering, wireless channels, SSiD, passwords etc.
• Troubleshooting broadband connections/Power leves/SNR settings/Slopes
• Crimping + installing CAT5/RG6/RG11/RG59 cables
• Using Tone and Probe to diagnose Telco + Coaxial line problems
• Connecting isolators/attenuators/simulators to rectify signal problems

EPOS systems Retail Engineer

Fujitsu Siemens

August 2011 - October 2011

• Responsible for Rolling out software upgrades and loading new images onto existing EPOS till Systems across numerous retail outlets on a large scale, including T-Mobile/Orange/Vodaphone/HMV
• The job also entailed installing and configuring IP Address/Subnet Mask/Default Gateway/DNS/SMTP settings on all new printers, Faxes and existing EPOS systems (Tills)
• Involved in the backing up customers data on the network
• Responsible of mapping network drives
• Involved in patching cables in the communications cabinet in correspondence to adding new IT equipment

Onsite Technician

Hewlett Packard

December 2010 - October 2011

• Build + assemble EPOS shopping tills for Holland and Barratt stores nationwide
• Deploy base image using Norton Ghost via SCCM
• Upgrade latest firmware on all the Chip and Pin PEDS (iPP350 Models)
• Ensure all devices have correct asset tags and are logged on to the system
• Swap out motherboards and other components on various desktops machines
• Update BIOS settings/adding/removing passwords on PC's
• Image client machines using Hewlett Packard Radea Server/Norton Ghost
• Manually adding specific software applications via Active Directory
Was responsible for adding/removing users to the domain/workgroup/Active Directory into there correct containers
• Provided support for user logon issues on the workgroup/Domain
• Worked on projects including Tarmac Ltd, Abbey National Bank, HSBC projects

Imaging Engineer in Tysley

Specialist Computer Holdings

October 2008 - December 2010

, Birmingham
• Trying/testing/replacing out hardware components on Laptop/Desktop PC's
• Detecting any Hardware and software related problems
• Installing Microsoft Windows XP, Vista and 7 on desktops PCs and laptops
• Carried out regular stock checks on items
• Troubleshooting Microsoft Windows XP/Vista/7
• Booked in new equipment and carried out Quality Assurance tests
• Was involved in the capturing and deploying of Windows XP, 7 images via PXE boot, using the RPK MAR (Microsoft Accredited Refurbisher) on Server 2003 on to customer specific machines
• Carried out computer fares in Gloucester, Manchester, Doncaster and Wolverhampton

IT Technician

Voluntary John Willmott School

April 2008 - July 2008

Involved in the installation of various computer peripheral components e.g. RAM, Hard drive
• Worked alongside IT Technicians to upload student websites onto the main server
• Gained a better understanding with using a wide range of software and operating systems
• Learnt how to work as part of a team

Epos Engineer

Polytec Personnel Ltd

October 2007 - March 2008

• Installing epos shopping tills
• Setting up and configuring diverse range of EPOS systems
• Installing new epos peripherals

Orange Phone Operative in Birmingham City Centre

July 2004 - September 2004

, Bullring:
* Dealing with customer enquires
* Involved in registering customer handsets
* Resolved customer related enquires

Shop Assistant at Phase 2

Soho Rd

January 2000 - August 2001

, Handsworth:
* Served customers with their requests
* Ensured customers received the best possible deal
* Answered customer related queries

Qualifications & Certifications

Maths and English

Holte School

Computer Studies

Joseph Chamberlain Sixth Form College

Computer Science and Business Information Systems

University of Central England

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