HP Sitescope Administrator
Sitescope monitors deployement, configuration, template design, alert configurations, adding remote servers, URLs, DB, Port, Core monitors and troubleshooting
From March 2012
Senior Member Technical
January 2008 - January 2013
• Providing L2 and L3 level support in production environment.
• Administration of HP Sitescope, BAC/BSM/OMI, OMW, PM, Microsoft SCOM, NNMI & Compuware ( Rummon).
• HP OMW Application restart, add/delete nodes, enable /disable policies, setting up outages for nodes.
• HP OA agent installation and upgrade, and agent troubleshooting.
• HP PM basic administration, Designing Graphs and troubleshooting.
• Checking SCOM Management console and status of Management Group)
• Approving of Agent in SCOM, User creation and Password change.
• Setting up Maintenance Mode in SCOM, Start & Stop SCOM.
• Checking SCOM Agent Status, configure notifications and configure SCOM node.
• Compuware(RUMMON)-AMD Network configuration, Importing multiple SSL keys to AMD, adding software services, doing agentless monitoring task, Stop and Start VAS and AWDS servers, validating RUMMON functionality after outage, Restart vantage agentless AMD, & schedule creating report to a file.
• Worked on IBM Tivoli Net cool. Handle incidents that are escalated by the Level 1&2 team for both system generated events and user related queries. Ensure fault resolution and escalations are handled in a timely manner.
• Working on Solaris/windows operating systems for DC Servers.
• HP site scope, BSM, BAC/BPM, OMW configuration and deployment and designing template.
• Designing and customizing views/reports in BAC/BSM, BPM scripts and troubleshooting.
• Incident management, using CA service desk/Service Now/BMC Remedy to create appropriate ticket and work on them to resolve the issue.
• Interacting with unix, oracle, GLI, Vmware, and different team to resolve the issue.
• Work on URL, Heartbeats, CPU, MQ, TLM Jobs, Pings issues and resolutions.
• Run Jobs, server and application reboots and maintenance.
• Production Support, JDBC, ODBC, IT Networking Concepts, IT Networking Protocols (DNS, TCP/IP, SMTP, Telnet's etc).
• experience on Handling Hosting Production Environment,...
Qualifications & Certifications