Network Support Engineer
Microsoft Certified Solutions Expert 2012 (MCSE)
MCSE Server Infrastructure
MCSE Desktop Infrastructure
MCSE Private Cloud
Cisco Certified Network Associate (CCNA)
A Network Engineer is responsible for the maintenance of computer hardware and software systems that make up a computer network including the maintenance and monitoring of active data network or converged infrastructure and related network equipment.
also am responsible for design and deploy networks to enhance the IT environment.
Network Engineer focus upon network components within a company's LAN/WAN infrastructure ensuring integrity. Depending on the company and its size, the Network Administrator may also
The actual role of the Network Administrator will vary from place to place, but will commonly include activities and tasks such as network address assignment, management and implementation of routing protocols such as RIPv2, HSRP, routing table configurations and certain implementations of authentication. It can also include Administrate and maintain network servers Such as: file servers, VPN gateways, WSUS, WDS, DHCP. DNS, SAN storage, SharePoint and SQL, Microsoft exchange and many other servers.
IT Global Services Support Engineer
Vodafone International services
September 2011 - September 2011
GSDE is responsible for providing Global IT support for all Vodafone Operating Companies around the world acting as engineer to support different infrastructure, enterprise or consumer services and servers based on Microsoft server 2008, provide support to most of the application that we work on such as SharePoint 2010 - Remedy. Follow up all claims that are being forwarded to our team, Develop and adapt any ideas that bring IT services to higher level, Assist existing/new properties when it is required.
I.T. Security Specialist
June 2010 - September 2011
Protects system by defining access privileges, control structures, and resources.
Recognizes problems by identifying abnormalities; reporting violations.
Implements security improvements by assessing current situation; evaluating trends; anticipating requirements.
Determines security violations and inefficiencies by conducting periodic audits.
Upgrades system by implementing and maintaining security controls.
Keeps users informed by preparing performance reports; communicating system status.
Maintains quality service by following organization standards.
Maintains technical knowledge by attending educational workshops; reviewing publications.
Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: System Administration, Network Security, Problem Solving, Information Security Policies, Informing Others, Process Improvement, On-Call, Network Troubleshooting, Firewall Administration, Network Protocols, Routers, Hubs, and Switches
Technical Support Rep.
August 2008 - April 2010
monitor and maintain the computer systems and networks
IT System Administrator
Four Seasons Hotels and Resorts
March 2004 - July 2007
Monitor and maintain the computer systems and networks.
Install and configure computer systems, diagnose hardware/software faults and solve technical problems (servers, printers, computer work stations etc.), either over the phone or face-to-face.
Setting up user accounts, permissions and passwords.
Overseeing security of all systems, especially the internet, and installing anti-virus.
Technical support for staff using the network, giving them training on new systems.
Day to day admin and monitoring of network use.
Planning future improvements, suggesting IT solutions to business problems.
Making sure all IT meets industry standards.
Qualifications & Certifications
Bachelor of Science (B.S.)
American River College