- Full time
- Part time
- One time
Sales Expert House
From December 2012
Management Fundamentals; MERL; Oct. 2012.
- Stress Management; SETTEC; July 2012.
- Strategic Problem solving Program; Sales Expert house; June 2012.
- How to Do a superior performance appraisal; PMC; Oct. 2011.
- Architect Your Own Leader; PMC; Oct. 2011.
- Languages skills:
- Arabic: Mother tongue.
- English: Very good.
- Communications Skills:
- Team work Skills & Long-term Relationships.
- Hard-worker & Full-time Work Ability.
- Managerial skills:
- Quality control, organizational behavior, strategic management, Information system, Marketing, Accounting, Human resource.
- Computer skills:
- Excellent knowledge: Win; Ms-Office.
- Internet browsing, search, E-mail, use of social networks.
• Scientific Projects
Improvement as project leader of improvement projects of control
Lean Six Sigma Green Belt
increase referral from OP to IP & investigations in ASSIH (2010-2013)
Certified Internal Auditor
Application of six sigma project in ASSIH hospital as team leader
JCI accreditation of ASSIH -Maadi
From July 2010
Part of the team of the hospital whom achieved the accreditation of JCI (July 2010).
- Application of six sigma project in ASSIH hospital as team leader.
- Involved in many internal auditing of ISO 9001-2008
- Establish complete integrated system of the work flow of the OP clinics & all related services with relation to related referral.
- Initial KPIs of OPD performance & road map to achieve the target.
- Plan & Apply different improvement/Quality projects in OPD.
- Projects of management diploma- AUC:
- Management functions project at Nile badrawy Hospital
- Marketing project of new international dental centre.
- Application of IT project in Pediatric hospital.
- Application of six sigma project in Quality improvement of Lab. department.
- Planning of Quality Program in Lab. department.
- Project in communication & doctor - Patient relationship.
- Projects of MBA:
- Application of Automation system in Cleopatra hospital.
- Project of Economic Evaluation of medical supply company.
- Project of Change Resistance Case Analysis.
- Study of Organization behavior in the hospital.
- Marketing plan of Cleopatra hospital.
- Recruitment & selection as process of HR activities.
- Application of MIS in the hospitals.
- Impact of global financial crisis.
- Marketing plan of As Salam international Hospital.
Outpatient department manager
December 2009 - December 2013
JCI accredited Hospital.
Outpatient manager & Acting Medical director
public health specialist
& acting manager, part of team whom established the first vaccination centre in EGYPT with outreach services & satellites centers (2002 -2006).
- Freelancer Instructor & lecturer of Public Health, Management & Quality to under & postgraduate candidates & also for health care professionals.
Kasr El Elini Hospital
Qualifications & Certifications
Technology and Maritime Transport
Arab Academy for Science
The American University in Cairo
Care and Hospital Management Professional Post Graduate
The American University in Cairo
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