IT Supporting Staff
Relief Pharmacy Dubai, UAE
May 2012 - May 2013
❖ Providing IT/ Desktop support to project sites. Support and maintenance PCs, Workstations, Server, Printers hardware
❖ Installing and maintenance of all types of communication equipment like Modem, hub and Switch
❖ Physical network management LAN, WAN And Wi-Fi
❖ Installation and Configuring Wireless Router and Access Point
❖ Providing technical support to end user (local and Remote).
❖ Troubleshooting of hardware, Software and Networking problem.
❖ Setting up new server, peripherals, Printers, Systems on need basis.
❖ Installing different OS & Software.
❖ Configuring & managing outlook.
❖ Updating software's.
❖ Downloading & installing patches and updates as and when required for antivirus, Firewall and OS servers.
❖ Installation motherboard and components
❖ Formatting and creating portion of all Operating System even XP/Windows 7/Windows 8/ Windows Sever 2003/2008/2012
❖ Repairing the windows and installing Drivers.
❖ Installation of different application software and Antivirus.
❖ Establishing Network between two or more Computer and computer resources sharing.
❖ Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
Active Director Group Polices, TCP/IP, DNS, DHCP
Installation Network Printer
❖ Troubleshoot Network connectivity (LAN) issues.
❖ Configuration and troubleshooting mail client MS Outlook, Outlook Express.
❖ Sharing printer and network.
❖ Installation Network Printer
❖ Microsoft Exchange Server 2007 and 2010
Qualifications & Certifications
Distance Education Final Year