Acharya - Program Manager - Bangalore, Karnataka, India

Mohajit Acharya

Bangalore, Karnataka, India

Summary

A Customer focused & process & detail oriented professional with 16+ years of Telecom & IT experience in terms of setting up a PMO function for a large Application Development engagement & Service Delivery Programs/Projects and also the Key Initiatives which are in line with the strategy and vision of the Organizations. From Business Operation side. I have setup and successfully managed a large Offshore Delivery Centre (ODC) Program Management Office (PMO) and Customer and Staff Training Centre in India which turned out to be backbone of the Organization over a period of time with phenomenal growth. The ODC, PMO and Training Centre caters to Organization’s Business needs across the Globe with matured processes and delivery models. The Training Centre has been playing pivotal role in People Development programs across the Organization and also PMO and ODC functions are now contributing effectively in cascading PM Best Practices and Assets across the Organization.

Services

Program Manager

Summary:

A Customer focused & process & detail oriented professional with 16+ years of Telecom & IT experience in terms of setting up a PMO function for a large Application Development engagement & Service Delivery Programs/Projects and also the Key Initiativ

Work History

Senior Manager/Head - ODC GSDC

Huawei Technologies India Pvt. Ltd.

From December 2008

1. Head of Offshore Delivery Centre (ODC) as Program Manager in GSDC BL of Huawei Technologies reports to “Head – Global Service Delivery Centre (GSDC) BL, Huawei Technologies” with following key responsibilities
 Have been driving the ODC setup right from the scratch to it’s successful operationalization in India
o RFI/RFP/MSA Preparation & Response evaluation, Shortlisting
o Contract (Technical & Commercial) Negotiations with the selected SI Vendor
o Due Diligence with the Vendor and Operations Manual & Process Handbook
 Defining the Scope of Work & Geography for the ODC Vendor
o Pre Integrated Solutions Development & Delivery in OSS/BSS domain
o Legacy Huawei Product/Solution Delivery & Implementation in OSS/BSS domain
 Liaising with Huawei’s Regional & Local Offices Globally for SI Service Delivery and Implementation Projects
 Reviewing and approving Service Contracts and SoW, SLAs & OLAs
 Responsible for adequate Resource Ramp Up and Ramp Down with ODC Vendor for Project fulfilment
 ODC Contract Management & Commercial dealings (PO/PR/SOW/Timesheet/Invoice/Payment) with the Vendor
 SPOC for Program Management, Engagement Health Check, Steering Committee
 Responsible for ODC Operations Management, Program Management & Governance. Executing SoWs in pure T&M, Capped T&M & FP model with Vendor
 200+ staffs from 4 ODC Partners working in B/OSS Legacy Huawei Product Deployment, SI and MS projects across the Globe and Pre-integrated Solution Development

2. Delivery M

Associate Manager

Accenture Services Pvt. Ltd

October 2007 - November 2008

 As a Startup Manager, the responsibility is for all project management and mobilization activities involved in starting up of SI and AD (Application Delivery) project, and help establish these projects in Accenture India Delivery Centre.
 Program management and communication with project stakeholders for effective transitioning and starting up of projects.
 Understanding the risks and issues going in, and devising the optimal Startup Solution plan
 Refining the scope and the approach
 Effort estimate validation, followed by detailed planning
 Review of solution plan and validation with stakeholders
 Identify and raise risks as appropriate; work with stakeholders on mitigation strategies
 Monitor progress to ensure program deliverables are delivered on time and budget
 Obtain signoff on completion of necessary deliverables to ensure program completion is documented and reviewed

Engineering Project Manager

Aricent

June 2005 - September 2007

 Setting up the PMO function by Initiating, Planning, Executing, Monitoring & Controlling & Closing the E2E Project Management under in accordance with PMBOK framework with the focus on:-
o Integration Management: Develop PM Plan & Change Management Plan and integrate it with all the subsidiary plans
o Scope Management: Define Scope Statement and Requirements Document from Project Charter & create WBS, Defining Change Control Board (CCB)
o Schedule (Time) Management: Defining & Sequencing Activities, Estimating Activity Resources & Durations and Developing the Schedule, Schedule Performance metrics calculation and reporting (EV, PV, BAC, SV,SPI), Critical Path Analysis,
o Cost Management: Estimating Costs and Determining the Project Budget, cost performance metrics calculation and reporting (EV, PV, BAC, CV, CPI), Project Forecast metrics reporting (EAC, ETC, TCPI, VAC)
o Quality Management: Performing Quality Assurance (Audits) and Controlling the Quality Metrics as per QMP by using Pareto Chart/Control Chart
o HR Management: Acquire, Develop and Managing the Project teams, Staffing Plans, RAM, Training Plans, Rewards and Recognition process, Defining ground rules for various team building activities, applying conflict management techniques,
o Communication Management: Defining and Managing the Project Communications Plan, Project Health Review framework, Weekly/Monthly Project Review, Steering Committee Review etc, escalation matrix
o Risk Management: Identifying Risks,

Team Lead

Wipro Technologies

March 2004 - June 2005

(Bangalore)

Key Result Areas:
• As Team Lead, main responsibilities include sustenance, enhancement and product verification testing of Nortel's Communication Server 2000 (CS2K), & Media Gateway Controller (MGC) products
• Daily & Weekly Status Report to Client
• Allocation of work to Team Members and assigning Work Items and Tasks
• Capturing project details and status in the Project Management Tool
• Project Quality tracking & Defect Prevention activities
• Being Code owner for several modules
o Providing Technical consultation
o Providing Requirements & Design Review comments
o Code Review comments
o Test Plan & Test Case Documents Review
o Code approval
• As an Architect of a Module, Technical Review, Consultation, Architecture Review, Design (HLD+LLD) Review activities
• Knowledge sharing activities and maintaining and updating Knowledge portal
• Induction Training for the new comers in the team

Software Engineer/Module Lead

Infosys Technologies

January 2000 - February 2004

 As Software Engineer, main responsibilities include sustenance and enhancement of Nortel’s DMS 100 & Media Gateway (MG4K) products
 Fixing Bugs coming from Field and Product Verification teams of Nortel as per the defined SLAs
 Working on Feature Development or Enhancements across multiple Releases
o System & Architecture Requirements Documentation
o High Level Design, Low Level Design
o Module Test Plan, Test Specification, Test Case Document
o Coding
o Module / Unit Testing
o Product Verification (PV) Testing
 Involved with Developing & Testing Patches of several Features and Bug Fixes to the previous releases as per the Customer requirements
 Onsite Project Co-ordination
 Being Code owner for several modules
o Providing Technical consultation
o Providing Requirements & Design Review comments
o Code Review comments
o Test Plan & Test Case Documents Review
o Code approval
 As an Architect of a Module, Technical Review, Consultation, Architecture Review, Design (HLD+LLD) Review activities

Management Trainee, Sales

Tractors India Ltd

January 1999 - December 1999

Eastern India - Power Systems Group in (Kolkata)

As Sales Executive, I was responsible for the Sales & Marketing of Caterpiller (USA) powered Industrial Gensets in the entire Eastern India

(GRSE) as Sr. Engineer

Production (Electrical)

January 1998 - December 1998

(Kolkata)

As Senior Engineer, I was responsible for Electrical & Electronic equipment installation, preparing Cable Layout plan, Cable Laying, maintaining quality standards as per the ISO guideline in Frigate, Corvette, Fast Patrol Vessel (FPV) & Fast Attack Craft (FAC) being built for Indian Navy & Coast Guard

Jr. Engineer - QA

Racold Electrical Appliances

July 1997 - December 1997

As Junior Engineer, I was responsible for Quality Assurance for all the electrical components of Water Heater, Geyser & Micro oven as per the product specification which is in line with the National Standards

Qualifications & Certifications

Bachelor of Engineering

REC, Durgapur

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