Gopal -  - Chatsworth, South Africa

Moe Gopal

Chatsworth, South Africa

Summary

I AM IN THE CALL CENTRE INDUSTRY. FROM ESTABLISHING A CALL CENTRE, TO ALL LEGAL COMPLANCY ISSUES, TO RECRUITMENT, INTERVIEW, TRAINING & DEVELOPMENT, COACHING, OPERATIONS. QUALITY CONTROL, ADMINISTRATION...ETC...MY BACKGROUND, 31 YEARS SAP (INTERNAL FRAUD INVESTIGATIONS), 8 YEARS CALL CENTRE INDUSTRY. I AM A " WORK-O-HOLIC" . CELL ME 0722828420/0843085008

Work History

TELESALES CONSULTANT

MSC Industrial Direct Company, Inc.

February 2011 - April 2011

TELESALES CONSULTANT CELLULAR BLACKBERRY

MANAGER OF RETENTIONS DEPARTMENT

Carlton Books

May 2011 - October 2011

OPENED UP A NEW RETENTIONS DEPARTMENT AT CARLTON BROKERS AND MANAGED A TEAM OF 5 AGENTS.....LIFESTYLE PRODUCTS

OPERATIONS MANAGER, QUALITY CONTROL, RECRUITER, TRAINER

FEKUZA RADING, SMART THINKERS ( PTY ) LTD

November 2011 - September 2014

MANAGED THE OPERATIONS OF RECRUITING AND TRAINING TWENTY AGENTS. THEN RECRUITED A FURTHER 30 AGENTS. OPERATIONS, THEN MANAGED QUALITY CONTROL

TELESALES CONSULTANT

Astralwerks

January 2009 - January 2011

TELESALES CONSULTANT LIFESTYLE PRODUCTS

TELESALES CONSULTANT

UNIMITED WORLD

March 2008 - June 2008

TELESALES CONSULTANT LIFESTYLE PRODUCT ....SOS....AUTO-CARE

TETESALES CONSULTANT

DIRECT CHANNEL MARKETING

March 2006 - November 2006

TELESALES CONSULTANT ON INSURANCE PRODUCTS

TELESALES CONSULTANT

Magonia

November 2006 - July 2007

TELESALES CONSULTANT CELLULAR---CELL C

Qualifications & Certifications

MATRIC

GLENOVER HIGH SCHOOL, CHATSWORTH

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