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Seddon - Speed Keying - Grays, England, UK

Mitchell Seddon

Grays, England, UK


Speed Keying


Fast at typing

Work History

Specialist Complaints Expert

First Data

From May 2013

Resolving complaints with customers as quickly and efficiently as possible, this role is the last part of the complaints process before the financial ombudsman. Involves calling customers to notify acknowledgement of their complaint, making written responses and signing documentation before being sent to the customer.

face customer service, sales


October 2012 - March 2013

till work, changing prices, delivery, stock check, ordering items for store and customers, phone calls.

Complaints Specialist


October 2011 - June 2012

Dealing with customer complaints, finding resolutions for each individual situation, restoring confidence, investigating, calling all areas of bank in uk to resolve some issues

Customer Service Operator


July 2011 - October 2011

Employed via RBS themselves at this stage - Taking payments, changing addresses, checking transactions, security and sales

Customer Service Operator

RBS - Via Manpower (Agency)

July 2010 - July 2011

Taking payments, changing addresses, checking transactions, security and sales

Food Court Assistant


September 2007 - July 2010

Part time job whilst at Palmers College, involved cleaning tables chairs, making area suitable for general public, tidying, keeping customers happy with service

Qualifications & Certifications

Business Management

Palmers College


Business Management

Hassenbrook School, Stanford

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