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Rozema - Bank Teller - Hamilton, TX 76531, USA

Mischelle Rozema

Hamilton, TX 76531, USA


Bank Teller

Work History

Production Worker

The Goodie Factory

From October 2011

• Handle phone calls
• Provide prompt, courteous customer service
• Assemble orders and prepare for shipment
• Sign for deliveries and deliver to the appropriate person
• Organize faxes and deliveries and deliver to correct location

Lifeguard (seasonal)

Sandy Pines

From May 2008

• Ensure all rules and regulations are followed by all
• Provide lifesaving care in case of emergencies as well as first aid for injuries
• Supervise and assisted with instructional programs
• Monitor pool area for violations and potential hazardous situations

Night Auditor

Residence Inn

June 2007 - May 2011

• Provide efficient, friendly and cordial service at the front desk
• Handle the night audit process
• Provide friendly and efficient check in and check out service
• Speak with guests using a positive and clear speaking voice as well as listen attentively to understand requests
• Carry out completion of registration process by retrieving and inputting information with routine difficulty from a computer system and confirming the guest's reservation information
• Quickly answer the telephone using clear and positive communication
• Perform housecleaning duties necessary to maintain store cleanliness

Lifeguard/Swim instructor/Water Aerobics Instructor

Hamilton Community Schools

From August 2000

• Provide assistance to swimmers
• Monitor activity in swimming areas to prevent accidents
• Ensure that all health and safety regulations are maintained in the swimming pool area
• Instruct learners about the basics of swimming

• Provide special guidance about the different swimming strokes and styles
• Vast experience in all water rescue techniques, CPR, first aid and swimming rescues


J & H Family Stores

August 2000 - October 2007

• Operate the gas pumping device and fill gas into the automobiles in appropriate quantities
• Receive payment from customers, give back balance and maintain accounts of the payments received on daily basis
• Respond to customer complaints and redress their grievances
• Ensure the availability of stationary at the office. Maintain stocks of the requisites

Head Bank Teller

Fifth Third Bank

December 1997 - February 2003

• Opened new customer accounts, including checking, savings and lines of credit
• Manage opening and closing times for the main branch
• Balance daily cash deposits and bank vault inventory
• Process cash withdrawals
• Train employees on cash drawer operation
• Research and resolve customer issues on personal savings, checking and lines of credit accounts. Examined checks for identification and endorsement.
• Supply tellers with coin and currency as needed
• Maintain confidentiality of bank records and client information
• Deliver prompt, accurate and excellent customer service. security and audit procedures

Qualifications & Certifications

Bay Port High School

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