Wills - Receptionist - Richmond, BC, Canada

Misaki Wills

Richmond, BC, Canada

Services

Receptionist

Summary:

• Extensive work experience as a receptionist and office assistant.
• Extensive work experience as a front office clerk in the hotel industry.
• Certified as a qualified esthetician by cosmetology Industry Association of BC.
• Working knowledge of Microsoft Word 97, 2000, XP, Excel and Access, as well as Outlook Express.
• Nominated by Tourism Vancouver as the best front desk clerk in 1999.
• Food safe Level 1.
• Serving it right certificate.
• Excellent command of both written and spoken English and Japanese.
• Ability to meet the dead lines.
• Excellent interpersonal skills.

Work History

Office Receptionist

NEDCO (Richmond,BC) February 2013-Apr26

February 2013 - May 2013

• Operate multi-line phone system.
• Perform administrative task in front office environment.
• Distribute mail (internal and external).
• Coordinate couriers for local and international deliveries.
• Fax outgoing and receive incoming documents.
• Assist staff with use of fax and photocopy machines

L’Oreal Beauty Advisor

WORLD DUTY FREE (YVR Richmond, BC)

February 2012 - October 2012

• Assist customers in selecting & purchasing product.
• Stay up-to-date with new releases, seasonal changes in skincare, treatments.
• Maintains stock levels of all merchandise in the department.
• Respond to customer queries and complaints.
• Deliver on team and individual sales goals.

Receptionist/Customer service representative

DERMAL LASER CENTER.

February 2007 - January 2008

• Operate multi-line phone system.
• Schedule appointments for all locations using MAXMIZER.
• Provide general information to customers on treatment; advise on beauty products suited to customers' skin type.
• Sell establishments products.
• Open, sort, and distribute incoming courier and mail.
• Typing correspondence.
• Administer data entry.
• Ordering office supplies.

Receptionist to cover 1-year maternity leave

PALLADIUM DEVELOPMENT CORP.

January 2005 - May 2006

• Managing office phone lines/ switchboard.
• Greeting clients.
• Office filing for Projects and Accounting Department.
• Allocation of office expenses (spreadsheets for accounting) – telephone bills & courier charges etc.
• Distribution of incoming mail, faxes & courier packages: recording & stamping of outgoing mail, sending mail / package by courier.
• Typing, photocopying & printing for executives.
• Filing of WCB and statutory Declaration from trades.
• Contacting suppliers when checks are ready for pick-up and distributing suppliers checks.
• Matching supplier’s invoices with packing slips.
• Reporting to the Executive Assistant to President regarding office administration work.
• Set up the meeting room for the project meetings.

Qualifications & Certifications

Esthetics (Skin Care) Certificate Program

VANCOUVER COMMUNITY COLLEGE

Computerized Business Skills (Diploma)

SPROTT- SHAW COMMUNITY COLLEGE

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