Maya - English Speaker - Lörrach, BW, Germany

Mirna Maya

Lörrach, BW, Germany


As you will see in my CV, I am a Personal Assistant with almost 20 years of experience in different companies and international organizations, in different countries, which has given the opportunity to learn different ways of working in international environments.

My five years of assistant experience at the United Nations Framework Convention on Climate Change and at the African-Eurasian Waterbird Agreement in Bonn, Germany have provided me with the necessary skills to work in a demanding, fast-paced multi-tasking environment, prioritizing and keeping attention to detail.

I have demonstrated to my employers an exceptional facility for meeting organizational objectives and demands, as I am results oriented and work with initiative. In addition to my secretarial skills, I am an adept conference organizer, having served in and organized myself several conferences, meetings and workshops. My diplomatic and interpersonal skills have provided me with an excellent reputation among previous employers as well as with international representatives and colleagues. I am certain I would prove to be an asset to any organization.

It is worth mentioning that besides having drafted and corrected documents at the UN, I also obtained editing experience working as a proof-reader for an American scientific magazine. I feel very confident working in English, as it has been my working language, as well as in Spanish which is my mother tongue, and also possess knnowledge of German and French.


English Speaker

Work History

Call Center Agent


From March 2014

Administrative Coordinator, Neuro-degenerative Diseases BU (7 Marketing Directors)

Merck Serono, S.A

April 2010 - May 2012

* Handling and professional transmission of mails and requests.
* Managing and maintaining managers' time schedules / calendars.
* Organising meetings and international events.
* Organising and coordinating business trips.
* Managing travel refunds.
* Logistic care for guests / external business partners.
* Handling of invoices.
* Budget monitoring.
* Correcting and formatting documents in English or power-point presentations.

Clinical Trial Coordinator

Merck Serono, S.A

July 2009 - December 2009

Fully administered the execution and management of clinical trials.
* Preparing mass mailings of Safety Letters.
* Creating contracts and gaving follow up to signatures.
* Responsible for the creation of purchase orders, and invoice processing.
* Receiving and filing all regulated trial documents.
* Responsible for formatting of documents printing and distribution.

Assistant to the Deputy Director

International Telecommunications Union

January 2009 - May 2009

, Telecommunications Standardisation Bureau
* General secretarial duties.
* Organising meetings.
* Assisting the Chairman during meetings at the plenary.
* Formatting documents in word and preparing power point presentations.

Assistant to Autoimmune & Inflammatory Diseases Unit, Global Marketing

Merck Serono, S.A

October 2008 - December 2008

* Providing secretarial support to Senior VP and four directors:
* Processing and distributing correspondence.
* Managing diaries.
* Preparing expense claims, procurement requisitions, absences, etc.
* Keeping record of expenses.
* Organising meetings.
* Making travel arrangements.
* Attending visitors, booking taxis.
* Keeping the information flow between department and internal / external clients.

English Teacher (Mexico)

Private English Classes

December 2006 - August 2008

Great North Easter Railway

January 2006 - July 2006

to Station Managers
* Managing diaries.
* Processing and distributing correspondence.
* Maintaining office files.
* Organising meetings, taking minutes and writing reports.
* Preparing power point presentations.
* Responsible for updating and maintaining different control records.
* Making travel arrangements.
* Liaising with providers of services and buying stationary, preparing purchase orders, and giving follow up to payment of invoices.

Various Temporary Assignments (Scotland)

December 2004 - December 2005

Working for different organisations mainly customer service oriented positions

Medienhaus Froitzheim

August 2003 - July 2004

(Germany) Proof-reader of scientific documents in English

AEWA Secretariat


December 2000 - July 2003

to Executive Secretary (Managing Director)
Secretarial Duties:
* Managing diaries.
* Processing incoming and ongoing correspondence.
* Making travel arrangements.
* Maintaining office files.
* Maintaining the database and preparing mass mailings.
* Proof-reading and amending reports and official documents.

* Drafting Letters of Agreement, contracts and purchase orders.
* Liaising with administration regarding approval of the above-mentioned documents.
* Responsible for ensuring all expenses were charged into corresponding budget lines.
* Maintaining record of expenses to ensure budget was correct.

Organisation of Meetings:
* Organising all logistical preparations.
* Drafting invitation letters and registration forms for participants.
* Preparing information packages regarding travel, hotels, daily allowances, vaccinations, visas, exchange rates, etc.
* Making travel arrangements for participants.
* Preparing official documents and formatting them in English and French.
* Working backstage making sure meetings ran smoothly.

Logistics Assistant/ Secretary

United Nations Framework Convention on Climate Change

June 1998 - December 2000

Secretarial Duties:
* Keeping records of attendance for the whole programme.
* Maintaining stationary.
* Drafting correspondence and formatting documents.
* Making photocopies, sending faxes, preparing mail merges for mass mailings.

Logistic arrangements for meetings:
* Hiring and coordinating temporary staff for several conferences (up to 200 people).
* Finding venues, renting equipment, liaising with service providers.
* Keeping record of expenses, revising quotations, processing invoices.

IT Director

American Express Company

July 1991 - June 1996

Secretarial duties:
* Providing secretarial support to IT Director and two managers.
* Managing diaries.
* Making travel arrangements.
* Maintaining filing system.
* Assisting with the preparation of presentations.
* Assisting other team members on specific jobs.

Qualifications & Certifications

English Teacher

Instituto Anglo Mexicano de Cultura

Instituto Renacimiento

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