I am Millicent and i am dynamic, creative, flexible,focused, result-oriented with good communication skills.
My combination of creative talent, and expertise, and experience would make me the right person to help your business grow.
In addition I have closely worked with various departments in Hotels and Resorts, presently a Telemarketer and an Online English Teacher.
Having always been a key communicator and motivational leader, I would like to utilize my extensive service experience in Telemarketing from the comfort of my own home.
I am easy to get along with, honest and a hard worker.
Online English Teacher
I am Millicent and i am dynamic, well focused, job oriented, honest and a hard worker. I have several years of experience teaching English online, Outbound cold calling customers for various establishments and managed Hotels and Restaurants.
Outbounder/Online English Teacher
January 2000 - August 2014
Teach English online to Chinese students(freelancer) and an Outbounder doing cold calls to leads abroad. And at the same time run a home based Dely.
Fantasy Elephant Club
Star Palace Hotel
Jebel Ali Hotel
Patels Analog & Digital co
Bhosari, pune, India
*Overseen all bookings and ceiling rates.
*Managed housekeeping, front office, reservations, and engineering departments.
*Developed and monitored hotel's annual sales & marketing business plan.
*Promoted the hotel's service principles by example, responded to and resolved guest and employee inquiries, complaints and concerns.
*Measured the effectiveness of broad-based marketing plans and yield management efforts to maximize the number of market segments reached, and diversified sources of revenues
*provided a safe work environment
*Explained and managed financial activities.
*Reconciled all financial accounts.
*Prepared property budget and forecasts.
*Participated and monitored monthly inventory of supplies and equipment. Ensured purchases made are within budget and by approved vendors.
*Recruited qualified applicants. Trained employees in accordance with company standards.
Qualifications & Certifications