Holzapfel - Online Marketing - Auckland, New Zealand

Milan Holzapfel

Auckland, New Zealand


Hello there!

Do you have a website, but you're not satisfied with the amount of business you're getting from it? Or you do have visitors, but they're not turinging into buyers? Or you have an email list and you don't know how to use it to interact with your subscribers and make some sales?

I have answers to all of those issues through a range of tailored services. Get in touch and we'll have a chat about how we can increase the visitors to your site, turn the visitors into subscribers and eventually, loyal customers.


Online Marketing


Grow Your Local Business Online

Keeping your business growing has radically changed in recent years, especially as the economy has been hit so hard.

Gone are the days of the easy leads from yellow page ads, newspaper ads and even magazine ads.

If you ask most people when the last time they used the yellow pages to find a local business, they give you a funny look and either can’t remember or say it has been years.

Being Found on the Internet

Today, if your business can’t be found on the Internet, you are missing a lot of potential customers, profitable customers.


It can be overwhelming to try to figure out how to do all of that yourself. You can pick up books, buy online courses, attend seminars to try to figure how how to do it but there is so much to learn:

Keyword research
Competitive analysis
Link building
Article writing
Creating press releases
Building a list
Learning the technology
Learning about graphics
Keeping up with the changing rules and regulations

Already Busy

You are busy running a business and like most businesses today you run a lean shop, often working many more hours now than ever in the past.

That’s where we come in.

I keep up with the latest developments in generating traffic for local businesses. I also help local businesses like yours improve their conversion ratio so that the visitors you do get to your site are more likely to buy from you, resulting in growing your business.

Free Evaluation

Call me for a free evaluation of your website. I will review your site, look at potential ways to increase traffic to your site and improving the effectiveness of getting visitors to take action.

Then if it makes sense, I will create a no obligation proposal identifying ways I can help you find customers online.

Work History

Operations Manager

Elevate Online

June 2012 - June 2012

As Operations Manager and Founder at Elevate Online, I set up the business systems and document procedures as well as dealing with all technical, operations and systems aspects of delivering the service.

Elevate Online works with select local and national businesses around New Zealand to identify business growth goals and ideal customers and then optimises their online identity to attract online visitors and and turn them into clients.

Elevate Online is looking for further customers who are looking to become leaders in their business niche locally or nationally, who can scale service or product delivery rapidly and who have a high customer value.

Once the business growth targets are being achieved elevate Online can help with financial services and business systems to support growth.

Contract Business Analyst

Self Employed

March 2012 - March 2012

I am currently developing my social media consultancy and developing my Agile Scrum competencies. I am looking for a BA contract in Central or West Auckland in either web application specification, integration, or deployment. Systems analysis and process improvement would also be a great fit. I would prefer to work in an Agile Scrum environment.

Product Owner


October 2011 - February 2012

The Product Owner acts as the bidirectional link between Product Management and the Development team.

This role works closely with the Head of Product to understand requirements and document those requirements in a standard format (design and specification) that is readily understood and 100% actionable by the Development team.

The Product Owner is also required to support the management and delivery of these projects to ensure that requirements end up specified and delivered on time and on budget as defined within the Product Roadmap.

Specifically the role is responsible for

•Scoping and defining requirements (in conjunction with the Head of Product)
•Creating design and specification documents
•Manage the customer relationship with respect to product change requests.
•Providing clarity and general support to the Development team during the build of the solution
•Owning the Product Roadmap.
•Quality and Continuous improvement approach to the Requirements definition process.

Working closely with the Head of Product, the Product Owner documents strategic input and perspective into the future direction of product enhancements and define and manage their position in Product Roadmap.

Contract Business Analyst (IS)

Delegat's Wine Estate

December 2010 - March 2011

During my three month contract at DWE, I worked on a range of Intranet projects. My main project involved supplying an internal customer, the Branding and Communications department, with a functional specification for a staff training portal. In addition I analysed the system capability of the Oracle UCM- and WCI-based Intranet site and wrote a functional specification with the goal of streamlining Intranet development while cutting costs. The specification served as the basis for an RFI, which I managed up to the point of vendor evaluation and selection, in collaboration with the Lead Analyst and the Chief Information Officer.


Nomad IT Consulting

August 2006 - March 2008

As a self-employed IT Consultant I worked for a number of businesses in the solar technology industry and in print and publishing.

My roles within this work ranged from business development manager, working with small businesses to implement organisational systems and procedures.

As part of a small team of freelancers on Organic Design, I worked to develop specifications for documentation systems and helped implement such systems.

This entailed anything from front-line IT support tasks, setting up network and software components, through documenting procedures and developing training material to client communications and on-site training sessions.

Business Analyst and Project Manager

Organic Design

March 2003 - December 2010

During my years at Organic Design, I have been involved in the development of Knowledge Management and documentation frameworks based on employee collaboration, have co-authored papers on integrating Systems Thinking and stakeholder involvement in open and networked Project Management frameworks. Being part of a team of freelance specialists, I have learned to think like an entrepreneur while working within a closely-knit team

A resource I bring to any position is my extensive international network of specialists developed during this time, ranging from software developers to business analysts, IT managers, researchers and through to entrepreneurs. Whenever I am faced with tough challenges and have exhausted my personal knowledge or ability, I can bring the bring the considerable brain power of this “think-tank”, developed through years of close collaboration across a number of disciplines, to bear on the problem for swift resolution.

Business Analysis is a skill-set I developed through mapping organisational processes with SME clients for implementation within online knowledge management systems. I am equally skilled at communicating the needs of the client to software developers as I am at communicating the limitations of the system to the client in order to manage expectations, resulting in full buy-in from both developers and clients on the projects I have managed.

Knowledge Management is my passion and through years of hands-on experience and close working relationships with a team of software developers and researchers, I have become fluent in a number of high-level concepts and their relationship to knowledge management frameworks, such as Systems Thinking, Collaborative Content Development, Web 3.0 and inter-organisation collaboration and data exchange.


Optimised LinkedIn page for Peter Brierley-Millman, Sculptor

After reviewing his Linkedin page, I made a number of recommendations to update and optimise my clients' Linkedin page, including adding more background, joining professional groups and adding contacts via contact import. This has resulted in renewed interest in his work through new and existing art collector contacts.

Promotional video for YBe Fashion Design

I made a video showcasing the design of my client YBe fashion design. The video is linking back to the website and was created using professional fashion photography as the basis for the video.

Liquid Gold Halo Moon Party Website

In June 2012, I helped my client advertise ticket sales and post event info, including photos to share and pages promoting the performers after the event.

Check out the website in the link provided!

We went from zero to 2000 hits in three weeks, using the email list of my client and sharing updates on social media.

We sold 70 tickets within a week of getting the website up and the event was a full success.

Qualifications & Certifications

Conjoint: BA/BBus

Auckland University of Technology

BA (Social Science)

Auckland University of Technology

Georg Büchner Schule

Georg Büchner Schule, Darmstadt

Skillpages has been acquired by Bark.com!

Bark.com is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Milan Holzapfel provides the following services:

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