Rusu - General Management - Chisinau, Moldova

Mihail Rusu

Chisinau, Moldova


General Management

Work History

(Tour Operator and Hotel) General Manager

Moldova Tur S.A

May 2007 - April 2010

Key responsibilities:
• Hotel Management and Member of the management board
• Travel Agency Management
• Tour Operator Management (internal and external tourism)
• Food and Beverage Management
• Develop new products (ticketing and new destinations)
• Manage all the processes concerning CAPEX, OPEX, sales and delivery
• Organizing International Exhibitions and taking part in ITB Berlin, WTM London, Bucharest, Kiev, Moscow, Chisinau, Utrecht Exhibitions.
• Financing of the operation, planning of sales of all services
• Restructure the company, set the customers satisfaction standards and optimize the costs of sales. Staff of the company - 360 people

General Manager

Elit Tur LTD

June 2006 - May 2007

Key responsibilities:
• Hotel Management
• Travel Agency Operations Management
• Restructure the hotel activity
• Develop sales of hotel and travel agency activities
• Food and Beverage management

Hotel Management Consultant

Management Consulting

From August 2005

• Business Planning Development
• Business Development
• Management Consulting
• Sales and Marketing Consulting
• Manage sales and mmarketing budget
• Business Negotiations regarding Investment Plans of the clients.
• Human Resources Management of the hotels and recruitment process.
• Sales Team Trainings

National Sales Manager

Dedeman Hotels and Resorts International

August 2002 - September 2005

Key responsibilities:
• Manage sales and marketing activities
• Plan the strategic development of the distribution network
• Develop brand strategy and market penetration process
• Plan the yearly and monthly sales of the hotel
• Monitor and analyse actual results (sales, profitability)
• Sales Reporting to the head quarter in Istanbul

Qualifications & Certifications

Business, Sales & Marketing of Hotel Services

Grenoble Graduate School of Business

Marketing Department

Academy of Economic Studies of Moldova

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