Vorster - Configuration & Change Manager - Garsfontein, Pretoria, South Africa

Mickey Vorster

Garsfontein, Pretoria, South Africa

Services

Configuration & Change Manager

Summary:

Building of a functional CMDB that is maintainable and correct at all times with assistance of the Change Management processes and automation. Asset Management from physical hardware as well as maintaining non asset CI's within the CMDB.

Work History

Configuration Analyst

Discovery

From November 2013

Company Size (# of employees - 5000+
estimate)
Sector Technology, Media & Telecoms
Location Sandton
Country South Africa
Job Type IT
Job Status Contract
Gross Monthly Salary R26000.00
Reason for leaving or wanting to Career development
leave


Key Duties All Asset & Configuration management of Discovery
Corporate's IT infrastructure. Building of a CMDB for
Discovery to assist with Change Management,
Configuration Management, Problem Management,
Incident Management & asset control.


Direct Manager Name Errol Rawlins

Data Centre Specialist

Discovery

August 2013 - October 2013

Company Size (# of employees - 5000+
estimate)
Sector Technology, Media & Telecoms
Location Sandton
Country South Africa
Job Type IT
Job Status Contract
Gross Monthly Salary R25000.00
Reason for leaving or wanting to Want to start a career
leave


Key Duties All responsibilities in Data Centres as far as power,
aircon, network and server implementations are
concerned and maintenance. Also working on the asset
management to work towards building a CMDB for
Discovery.


Direct Manager Name Luis Correia

Business Owner

Everlast Tattoo

February 2011 - August 2013

Company Size (# of employees - 5
estimate)
Sector Arts and Culture
Location Pretoria
Country South Africa
Job Type Highest Level Manager
Job Status Permanent
Gross Monthly Salary N/A
Annual Package N/A
Reason for leaving or wanting to I need to challenge myself and seek new opportunities.
leave

Key Duties General management, book keeping, day to day
operations, Handling of stock, Cash control, Working with clients.

Technical Operations Specialist

Discovery Health

August 2008 - February 2011

Company Size (# of employees - 2000+
estimate)
Sector Healthcare
Location Sandton
Country South Africa
Job Type IT
Job Status Permanent
Gross Monthly Salary R34600.00
Annual Package R450000.00
Reason for leaving or wanting to I would like to change for any position that will provide
leave me with growth and opportunity in skill and finance.

Key Duties Oversee of all Discovery's franchises country wide of the technology infrastructure and POC's of all technology for
service improvement, VOIP, Network and so forth.

Direct Manager Name Micheline Thompson

Network Administrator

Discovery Health

October 2006 - July 2008

Company Size (# of employees - 5000+
estimate)
Sector Healthcare
Location Sandton
Country South Africa
Job Type IT
Job Status Permanent
Gross Monthly Salary R25,000-R29,999
Annual Package R326400.00
Reason for leaving or wanting to Furthering my career. Would like to move more into a
leave technical management position.

Key Duties All network configuration, planning, troubleshooting on
Cisco equipment, as well as day to day operations. Also
experience on VOIP infrastructure on a daily bases.

Direct Manager Name Paul du Plessis

Data Centre Administrator

Discovery

September 2004 - September 2006

Company Size (# of employees - 5000+
estimate)
Sector Technology, Media & Telecoms
Location Sandton
Country South Africa
Job Type IT
Job Status Permanent
Gross Monthly Salary R10,000-R14,999
Annual Package 133000.00
Reason for leaving or wanting to New opportunities.
leave

Key Duties All responsibilities in Data Centres as far as power, aircon,
network and server implementations are concerned and maintenance. Work very closely with Cisco networks team on all projects. There is a lot of projects that I have
accomplished within discovery, the most recent would be the implementation of PTA call centre and setup of IP
cameras in all Data Centres.

Direct Manager Name Luis Correia

Shop Manager

Biking Accessories

February 2001 - November 2003

Company Size (# of employees - 1-20
estimate)
Sector Leisure & Entertainment
Location Pretoria
Country South Africa
Job Type Management
Job Status Permanent
Gross Monthly Salary R7,500-R9,999
Annual Package 80k
Reason for leaving or wanting to Get back into the IT business.
leave

Key Duties Managing the whole shop on daily basis. Which included
running and maintaining the network, software and hardware. Uploading of products and pricing on the
company's web site, and backup and maintenance of
Pastel Point of Sale system.
Also included in my duties were stock control, wages,
sales and customer services.

Direct Manager Name Brett van Bergen

IT Support Manager

Copiers Ink

January 2000 - January 2001

Company Size (# of employees - 1-20
estimate)
Sector Technology, Media & Telecoms
Location Centurion
Country South Africa
Job Type IT
Job Status Permanent
Gross Monthly Salary R5,000-R7,499
Annual Package 70k
Reason for leaving or wanting to No Growth
leave

Key Duties Setup and managed their IT division in the company.
Performed similar duties as with previous employer, but with more jurisdiction.
Assembling of personal Computers & servers. Installation
& set up of operating systems, software applications,
device drivers on computer systems. Installation,
configurations and troubleshooting of all hardware devices and peripherals. Setup and configuration of client
workstations on TCP/IP networks. Supported small and mid size clients, telephonically and on a call out service.
Operating systems supported was, Microsoft Windows
95, Micrsoft Windows 98, Microsoft Windows ME, Microsoft
Windows NT 4.0 and Microsoft Windows 2000 and
Microsoft Windows XP. Applications were Microsoft Office

Technical sales consultant

VLWP Communications

January 1998 - January 2000

Company Size (# of employees - 1-20
estimate)
Sector Technology, Media & Telecoms
Location Pretoria
Country South Africa
Job Type IT
Job Status Permanent
Gross Monthly Salary R5,000-R7,499
Annual Package 60k
Reason for leaving or wanting to Company went insolvent and all employees were
leave retrenchment

Key Duties Assembling of personal Computers & servers. Installation
& set up of operating systems, software applications,
device drivers on computer systems. Installation,
configurations and troubleshooting of all hardware devices and peripherals. Setup and configuration of client
workstations on TCP/IP networks. Supported small and mid size clients, telephonically and on a call out service.
Operating systems supported was, Microsoft Windows

Direct Manager Name

Craig Cloete

Small company that i was helping with IT support.

Direct Manager Name

UTP and STP

95, Micrsoft Windows 98, Microsoft Windows NT 4.0 and
Microsoft Windows 2000. Applications were Microsoft
Office 97, 2000 Professional and Standard.
Installation of CAT5, UTP and STP cabling. Performed 1st and 2nd level support and maintenance on client
premises.
Internet related functions from setting up Internet and mail (RAS) to supporting client with general Internet
problems.

Direct Manager Name Otto Le Roux

Qualifications & Certifications

Pink Elephant

Torque IT

Foster-Melliar

Dell

Torque IT

CTU

Reebok Alliance

English

Hoerskool Die Wilgers

Torque IT

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