“It’s open doors for new project, with my experience and tangible evidence about who I am and what I value.”
It’s great show what I am working on and what I’m thinking.
Michio Shintaku, a veteran hotelier with over 30 years experience in hotel & resort management in key positions as General Manager, Chief Executive Officer.
Background within the industry is all encompassing, as he has extensive experience in hotel & resort pre-openings, general management, development and training with branded hotels as well as independent and smaller luxury hotels.
As the General Manager, Michio has been instrumental in the pre-openings of several 4 & 5 Star hotel and resort in Taiwan and China.
Also involved in the Sales & Marketing of 88 hotels of the Grand Metropolitan Hotels in Europe.
His experience span over the years working in ten different hotels and resorts in different cities in London, Singapore, Taiwan, and China.
He has conducted training in Effective Hotel Sales & Marketing, Customer Care for service excellence, and Management skills for staff and managers in Hotels & Resorts in the region. His "hands-on" management style has motivated and improved work skills for many employees.
He has a deep passion in the industry and takes ownership in his work.
Frequent mentoring sessions with employees have helped developed them to be positive in attitude and a clear vision to bring them into the next level.
Specialty:- Hotel Management, Pre-opening and training.
- Full time
- Part time
- One time
PROMISEDLAND RESORT & LAGOON
Spanish style resort designed by W.A.T. & G Currently managed 22 cottage 240 guestrooms with suite, 4 Food & Beverage outlet, and 2nd Phases project including 350 guestooms with 5 F&B outlet
President & C.E.O.
Phoenix ARTISTIC HOTELS & RESORTS, Hubei, China
Guangdong Suchengzhai Industry Co., Ltd.
Chief Executive Officer
guiding the Chinese company
in the planning
phases of opening 15 hotels with 3,000 keys and 50 high-end members clubs in mainland China.
Sunworld Dynasty Hotel Taipei
August 2007 - June 2010
•This position, based in the flagship hotel (730 guestrooms) of the group.
•Reporting directly to the CEO (Los Angels, USA) of the company,
•Oversee rapidly expanding area of 3 Hotels, Service Apartments opening in Beijing China.
•Evaluate and implementing SOP's and creates centralized best practices within facilities to ensure uniform performance for each hotel are standardized.
•Key focus areas - be developing sales and implementing company strategies at assigned hotels, oversee sales production and local corporate and group account relationships, work with the Sales personnel.
•Be responsible for driving revenue by developing key relationships with commercial and private property owners and participating in city and community events to expand growth in the region.
•Setting up the corporate office and brand standards for each individual hotels
•Building, training and motivating a stable team
•Working closely with Project team and designers for the hotel renovation projects scheduled to open 2012, however, Project suspended and dissolved project team due to the mother company-Los angels, U.S.A. finance difficulties.
General Manager - Pre-Opening and Set-Up Operation
Freshfields Hotel & SPA
September 2005 - February 2007
September 2005 - February 2007
Pre-opening, set-up of operation, post-operation 155 guestrooms with SPA.
• BASIC FUNCTION - To supervise the operation of the hotel as efficiently as possible through qualified, well-trained staff to produce the highest volume of sales and affect the greatest profit while maintaining a high degree of public satisfaction, confidence and prestige in the service and quality of items sold while using the highest ethical standards. To follow and corporate policies and procedures as they may change. To maintain the building and inventories in the best condition commensurate with budget limitations and to maintain a high employee morale and esprit de corps. To remain competitive in every area and to produce and achieve budgetary goals.
• SCOPE - To supervise and participate in the operations of the hotel in order to achieve the desired sales and profit goals while managing personnel. To deal with guests, potential guests and community leaders. To maintain the highest ethical standards of operation and quality services and facilities for the hotel.
Senior Consultant - Development
Executive VP Operations & Project Development
LINDEN HOTEL KAOHSIUNG
August 2002 - July 2004
•Manage all areas of 340 suites & 6 FB outlets operations including human resources, food services preparation, inventory control and management, club/restaurant sales, and day-to-day financial management and administration.
•Provide hands on assistance to departments heads where and when needed
•At all times, provide a favorable image of the hotel & club, to promote its brand and maintain its reputation as the first choice for entertainment outlet by travelers, residents and tourists in Kaohsiung.
•Supportive, hands-on management style. Positive, effective communicator; strong decision maker.
•Analyze hotel & club operations on a daily, weekly, monthly basis
Monitor cost controls, property condition, security issues, cleanliness and quality of product and service throughout the entire club.
•Create a strong service culture in the hotel & club, build a strong, professional team; motivate them, have open and frequent communication, and give the management
team flexibility to do their job while closely monitoring their activities.
GRAND FORMOSA REGENT KAOHSIUNG
June 2000 - June 2002
(A member of Carlson Hotel Group)
June 2000 - June 2002 (2 years 1 month)
•Evaluate and implementing SOP's and creates centralized best practices within 595
guestrooms & 15 F&B outlets to ensure uniform performance for Regent
•Key focus areas - be developing sales and implementing company strategies at assigned hotels, oversee sales production and local corporate and group account
relationships, work with the Sales personnel.
•Be responsible for driving revenue for 595 guestroom with suites and 15 F&B
outlets by developing key relationships with commercial and private property owners and participating in city and community events to expand growth in the region.
•Building, training and motivating a stable team
JAL HOTELS COMPANY LIMITED
March 1998 - August 2005
March 2007 - July 2008 (1 year 4 months)
regional project development consultant in Taiwan and China
a leader in the hotel business in Japan and Internationally, is one of the world's leading hotel chains. In 1998, JAL HOTELS is inviting new business partners to join in its next leap in the 21st Century. In the process of expanding and appointed
regional project development consultant in Taiwan and China.
General Manager - Pre-Opening and Set
MONARCH PLAZA HOTEL
April 1997 - September 1999
April 1997 - September 1999 (2 years 5 months)
Pre-opening & set-up operation for 220 guestroom with suites and 6 F&B outlets
CRO (Chief Representative Officer-Asia)
WIZARD REGIONAL DEVELOPMENT INSTITUTE
March 1994 - March 1997
Yee Hsieng Spring Resort, Taitung - Taiwan.
200 guestroom hotel and SPA resort (project management consultant)
Golden Hotel, Jakarta Indonesia
320 guestroom and suites (pre opening consultant)
TAIWAN TAKASHIMAYA INTERNATIONAL CO., LTD>
Pre Opening consultant for Taipei Takashimaya Department Store
December 1983 - December 1991
To supervise and participate in the operations of the 550 guestrooms with suites & 5 F&B outlets in order to achieve the desired sales and profit goals while managing personnel. To deal with guests, potential guests and community leaders. To maintain the highest ethical standards of operation and quality services and facilities for the hotel.
Singapore Branch (Customers Relation Manager)
JALPAK SINGAPORE LTD.
it bought Warner Holidays and Intercontinental Hotels Corporation In 1988, having sold Intercontinental Hotels to Japanese based Saison Group.
JAPAN AIRLINES CO., LTD
January 1977 - March 1983
Handling Japan Airlines guest in Singapore/Malaysia region, and supervised ground
operations by routinely, attending Asia Regional OP meeting.
GRAND METROPOLITAN HOTELS
April 1972 - September 1976
April 1972 - September 1976 (4 years 5 months)
Grand Metropolitan plc is a former United Kingdom -based company operating
hotels, holiday centres, entertainment centres, public houses and casinos. The
company was listed on the London Stock Exchange and was a constituent of the FTSE