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Roberts - Office Administration - Columbus, Ohio, USA

Michiko Roberts

Columbus, Ohio, USA


Office Administration


basic office work such as data entry, handled receiving end of deliveries and all aspects of that department, hiring and outsource employees for temp positions, payroll processing, maintained the up keep of all employees records and insurance papers as well as office duties required by supervisor and leads.

Work History

Telephone Banker

JPMorgan Chase

• Provided online banking services to computer savvy customers while keeping up on the daily changes of procedures implemented by JPMorgan Chase.
• Knowledge of word and Chase Answer data base system while managing two monitors simultaneously and providing customer support.

Copy Center Associate

Pitney Bowes Services, Inc

March 2007 - September 2012

* Assisted in the creation of new job training manual
* Worked as a team to complete monthly supply inventory
* Performed copy/print and fax/scan job completion and customer request
* Customer relations
* Performed special projects for Supervisors, research and QR.
* Maintained the up keep of printers/copiers and paper usage throughout facility
* Responsible for jobs completed and shipped to other facilities

Special Processing Operator

Affiliated Computer Services

July 2002 - October 2006

* Processed Child Support Payments and Direct processing of payments or arrangements for payments via Supervisor
* Verification of checks and other means of payment
* Machine operations for the daily completion of documentation data input and check processing
* Accountable for QA and Data Entry
* Periodically acted as relief receptionist

Clerical Logistic

Genco Asset Recovery/Distribution

July 1998 - October 1999

* Helped with the closing and relocation of Genco from Ohio to Wisconsin and then to Illinois.
* Performed background checks of new employees including previous employment verification, drug screening and coordinated training for new employees.
* Managed weekly payroll, including pay raises, hours worked, vacation request, and other duties specified by management, for all hourly, part-time and temporary employees.

Qualifications & Certifications

Associate Degree for Business Managment

Columbus State Community College

Washington Court House, Ohio

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