Exective Assistant / Office Manager / Events Co-Ordinator / Project Manager / Procurement


* Excellent communication skills and ability to liaise confidently with Senior Management

* Good understanding of Director level responsibilities

* Good at maintaining sound interpersonal skills with the ability to interact with a diverse range of individuals

* Ability to communicate effectively, both verbally and in written form

* Ability to apply good organisational skills including the ability to plan, prioritise and meet deadlines

* Ability to cope with multiple demands and openness to change, learning and personal flexibility

* Creative, innovating and have ability to implement new systems

* Sound analytical ability and ability to problem solving

* Implementing good conflict management skills and good customer service ethic

* A good sense of humour and am able to work independently as well as in a team

* Experience and knowledge of Microsoft Office, PowerPoint, Excel and Outlook

* Excellent word processing, audio typing and effective Minute taking and IT skills

Work History

Procurement & Business Support Officer

The Royal Marsden NHS Trust

December 2010 - October 2011

• Responding to customer and supplier inquiries about order status, changes, or cancellations
• Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems
• Prepare, manage & review requisition orders (Chelsea and Sutton) in order to verify accuracy, terminology, and specifications
• Arrange and manage purchase orders and copies sent to suppliers and to departments originating requests
• Determine if IT inventory quantities were sufficient for needs, ordering more materials when necessary (mostly PC's & laptops)
• Prepare, maintain, and review purchasing files on Sostenuto, together with reports and price lists
• Track the status of requisitions and orders via email to customer or on Sostenuto
• Calculate costs of orders, and charge or forward invoices to appropriate accounts
• Check shipments when they arrive to ensure that all orders have been accounted for and that goods meet specifications
• Manage all received shipments on Sostenuto
• Compare suppliers' invoices with purchase/e-requisition orders in order to verify accuracy
• Approve bills for Director payment
• Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered
• Negotiate prices between suppliers
• Maintain knowledge of all Trust rules affecting purchases, and provide information about these rules to Trust staff members and to vendors
• Prepare and manage Staff Cross Charging spreadsheets
• Check and approve monthly invoicing from Staff and Suppliers
• Manage and maintain the Data Line ordering across Sutton and Chelsea and cross charged costs to specific departments

Project Manager

CP Plus Ltd (Promotion)

August 2006 - November 2010

• Arranging, co-ordinating & leading the implementation of new or existing projects
• Define project tasks to staff and resource requirements
• Manage day-to-day operational aspects of a project
• Constantly monitor and report on progress of the project to my Senior Manager and to the Client
• Plan and schedule project timelines
• Maintaining excel spreadsheets with records of expenditure, costing and billing
• Resource equipment and materials within the allocated budget
• Negotiating with contractors and suppliers for materials and services
• Ensuring that each stage of the project is progressing on time, on budget and to the right quality standards
• Ensure project documents are complete, current and stored appropriately
• Ensure timely and accurate invoicing, and monitor receivables for the project
• Providing clients with quotations regarding equipment, signage or consumable orders
• Generating order numbers for equipment, signs, consumables, printing & stationery with suppliers
• Raising Invoices to Clients
• Checking invoices from suppliers and signing off for payment
• Reporting and updating spreadsheets on Client Equipment faults
• Liaising with clients on a daily basis regarding product orders and/or general site queries
• Managing key accounts and conducting Client Satisfaction Survey's
• Maintaining a close relationship with all Clients to ensuring that all their requirements are met successfully
• Arranging and Co-ordinating Management Meetings including Minute Taking
• Dealing with customer queries via telephone or email
• Managing and co-ordinating recruitment advertisements
• Arranging staff travel requirements & planning travel itineraries (incl. abroad travel arrangements)
• Arranging and co-ordinating Company Exhibitions, including transport and accommodation
• Assisting the Head Of Development and Managers with day to day tasks

Development Department Personal Assistant

CP Plus Ltd

April 2005 - August 2006

(1 Director & 2 Managers)
• Help co-ordinate implementation of projects
• Raising invoices to clients
• Checking invoices to clients, contracted hours, downages & overtime
• Report production for clients e.g. offence permits
• Check invoice schedule
• Manage Permit Management System
• Manage & co-ordinate Offence System
• Returning bounced permit cheques & insuring replacement
• Organise machine inserts
• Managing & co-ordinating the basic database of equipment on sites, signs, machines & tariffs
• Psion Management & Co-ordination
• Arranging appointments with clients & suppliers for tariff changes, commissioning of machines etc
• Answering phones & filtering calls
• Managing diary
• File management & maintenance
• Managing and co-ordinating recruitment advertisements
• Checking invoices from suppliers
• Generating order numbers for equipment, signs, consumables, printing & stationery

Executive Assistant

LA Fitness Head Office

February 2004 - April 2005

(4 Directors) & Front Line Manager (Front of House Reception)
• Managing & co-ordinating the Directors Diaries
• Arranging & scheduling internal and external meetings
• Arranging & scheduling conference calls
• Production of ad hoc reports as required
• Maintain & manage filing systems
• Photocopying, collating & binding of numerous documents
• Arranging staff travel requirements & planning travel itineraries (incl. abroad travel arrangements)
• Collate & distribute the Business Information News Letter
• Handling & distributing Directors Mail & faxes
• Answering & screening Directors calls
• Dealing with Directors & FOH annual leave & sick records
• Reconcile credit card statements & expense claims for Directors
• Dealing & responding to customer complaints & requests
• Key involvement in organising & managing of company events & functions
• Provide daily direction, leadership & co-ordination to the reception team
• Managing & scheduling meetings with the reception team
• Monitor the skills of the reception team
• Recruitment duties include interviewing potential Front of House Receptionists for employment

Qualifications & Certifications

Victoria Girls High School

Information Systems & Computer Science

Rhodes University

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