Seereeram Maynard - Database Administrator - Chaguanas, Trinidad and Tobago

Michelle Seereeram Maynard

Chaguanas, Trinidad and Tobago


To realize my full potential through educational and personal experiences that is characterized by technical and entrepreneurial skills, healthy working relationships, knowledge acquisition, equality and integrity within any institution to which I am attached.


Database Administrator


Oracle, MS SQL, PL/SQL, Microsoft Access

Work History

Systems/Technical Analyst

Telecommunications Services of Trinidad and Tobago

May 2012 - August 2014

Provide application support to core applications; perform daily checks for all core
applications; investigating, analyzing and resolving end user issues; modification, creation and maintenance of user accounts on core applications;
resolving of customer account issues; Support IT Quality testing stage through to final user acceptance stage, including the development and implementation of test plans; use SQL to generate reports on an Oracle database for decision makers; provide support for operational functions including service provisioning, activation, service assurance, inventory control, fault and field workforce management and process orchestration; responsible for supporting business functions such as billing, customer relationship management, product cataloguing and online customer communications.

Classroom Assistant

Sacred Heart Boys' R.C. School

April 2009 - October 2010

Provided support for absent teachers; compiled tests and maintained classroom

Eastern Credit

October 2002 - January 2009

Liaised with recovery officers; performed basic secretarial duties; maintained and managed all aspects of operation's recovery documentation.

Mobile: 799-0177/381-1157
Member Relations Officer
• Liaised with customers to resolve issues; provided financial advice to customers;
Modification, creation and maintenance of user accounts for applications; provided
information on products and services.
Loans Co-ordinator
• Implementation and maintenance of loans to customer accounts; Modification and troubleshooting of issues to loans on customer accounts; Liaised with loan officers and customers; provided financial advice to customers.

Qualifications & Certifications

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