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McFarlane - Poker Manager - Ramsgate, Kent, UK

Michelle McFarlane

Ramsgate, Kent, UK


Poker Manager

Work History

Card room supervisor

Grosvenor G Casino

I currently have 15 dealers in the card room and 4 of them are on the card room development programme which I mentor. I undertake regular staff training sessions to ensure dealing standards and procedures are adhered to. I hold a current gaming licence and I am in the process of obtaining my PML. I am fully trained in the role of GS and have a good overall knowledge of all areas of the casino. I implemented a successful Poker Festival which is now in its sixth season and involves marketing, customer analysis and event management. I am also the digital champion which involves promoting our on line product and increasing the number of new customers as well as converting current customers to the online brand.

2007 Invent Broadstairs Events organiser
I organised B2B exhibitions in the electronics industry. Selling advertising space, meeting with marketing departments of large electronics companies to ensure the clients' expectations were met and ensuring the smooth running of the exhibitions on the day. I also maintained the databases of both exhibitors and exhibition attendees for future marketing opportunities.

Carnival Cruise Lines

Caribbean Dealer
I completed a 3 month contract on board the Carnival Conquest. I enjoyed the opportunity to see this part of the world.

Macau Casino Club Cork Dealer
I completed a 3 month contract in Ireland and liked my time there. I began to deal poker during this contract.

Grosvenor Victoria Casino

London Dealer
In this role I dealt in the VIP area of the casino and learned to deal Punto Banco. The increased transactional value of the customers greatly improved my dealing skills.

Trainee Dealer

Stakis Casino

After the 8 week training course I spent 2 years learning the gaming industry including blackjack, roulette and 5 card stud poker.

Qualifications & Certifications

Computing and Systems Development

East Kent College


Motherwell College


Clyde Valley High School

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