Flajnik - Administrative Assistant - Melbourne, VIC, Australia

Michelle Flajnik

Melbourne, VIC, Australia


Administrative Assistant

Work History

St. Aloysius College

March 2013 - August 2013

• co-ordinate and distribute the fornightly newsletter
• provide administration support for the operational functions of the College

Organisational Development

Dept. of Premier and Cabinet

From June 2004

• manage the internal audit contract; provide secretariat support to the Audit Committee and assist in the planning of risk management and internal audit activities for the Department.
• undertake liaison with the Victorian Managed Insurance Authority to ensure effective risk management outcomes and compliance with reporting requirements.
• undertake analysis and review of complex financial information and processes, and assist in financial management, budgeting and reporting activities.
• coordinate projects to improve corporate governance outcomes and to promote compliance with relevant legislation, guidelines and regulations.
• maintain filing system necessary to monitor and control papers and other information for the DPC audit committee.
• assess and priorities incoming papers, take follow-up action and prepare briefing notes and report.
• provide administrative assistance were needed throughout the branch.

Fleet and Chauffeur Services

Dept. of Premier and Cabinet

January 2004 - June 2004

Fleet and Operations Administrative Officer
• provide administration support to the management of Fleet & Chauffeur Services in the day-to-day operations of the chauffeur service for Ministers of the Victorian Government and VIPs, including allocation of chauffeurs, employment of casual chauffeurs and preparation of efficient and effective rosters
• provide administration support for the operational functions of the Organisational Development Branch
• ensure the effective implementation of rosters and staff allocation and undertake associated administration tasks
• coordinate the Ministerial and Departmental Fleet including acquisition, maintenance and disposal of vehicles
• provide regular financial and statistical reports to Management
• monitor standards of presentation in relation to chauffeur and vehicle presentation and take action as required
• co-ordinate paperwork relating to chauffeurs' overtime and expenses ensuring that documentation requirements are met
• implement operational policies, procedures and protocols associated with transport and operations
• monitor occupation health and safety issues and perform related administrative tasks
• contribute to the effective operation of the Branch as required

VicFleet Management & Leasing

Dept. of Treasury and Finance

February 2001 - December 2003

Client Services Officer
• ensure all requests are processed to dealerships in a timely & accurate manner
• ensure vehicles are delivered on scheduled delivery times and dealerships comply with the requirements of VM&L in accepting orders and notification of delivery
• update databases with accuracy
• send out infringement notices to appropriate depts / agencies within 24 hours of receipt
• vehicles are sourced and invoiced in accordance with state government contracts and pricing
• follow up errant dealerships that register or insure vehicles not compliant with motor vehicle policy or VicRoads / TAC requirements
• request transport to auction & disposal inspections arranged as soon as the request is submitted
• terms and conditions of the leasing facility are understood by clients
• vehicle & accessory options and entitlements are clearly understood and advised if not compliant with policy
• order, replacement, new and cancel fuel cards on a dailybasis

Manager, Fleet Information Services


August 1999 - February 2001

• co-ordinate, maintain and disseminate to all agencies information to the State Novated Lease Facility
• manage the implementation and maintenance of the On-Line Fleet Ordering System for Whole of Government and assist in the development of e-commerce arrangements for VicFleet
• develop the Internet web site for VicFleet
• as part of a team, maintain, update and disseminate Whole of Government Passenger and Commercial vehicle pricing in soft and hard copy formats
• assist in the development and maintenance, in association with vehicle manufacturers direct ordering procedures for the acquisition of motor vehicles
• in conjunction with the Office of Public Employment develop and maintain executive officer remuneration policy arrangements and advise relevant parties
• ensure VicFleet's Feet Management data base system is updated, maintained and developed so that integrity is maintained and provide timely and accurate reports to management for strategic fleet analysis
• undertake investigations, prepare reports and make recommendations on a range of fleet management issues

Executive Assistant


January 1993 - August 1999

• organising appointments, meetings and conferences
• manage the business processes for the Division
• performing and maintaining computerised data bases used in the Division of a general and confidential nature
• co-ordinating the provision of keyboard and clerical services to the Division and prioritising associated work
• co-ordinating, preparing and disseminating reports, correspondence including executive and ministerial briefings, cabinet papers and memoranda
• liaising with staff within the DTF, other agencies and private organisations to obtain and provide relevant information
• assisting with the audit process of government vehicle sales
• assisting in the processing of agency approvals and registration changes for the issue of "green" and "red" plate government vehicles
• providing, keyboard and computer application training to divisional staff

Word Processor Grade

Ministry of Finance

September 1987 - December 1993

• proficient in word processing equipment:
• Microsoft Word
• Excel
• Wordperfect
• Lotus Notes
• Pagermaker

• customer service
• maintained a file registry system
• provided general clerical / reception / telephonist assistance
• registered cheques onto a Lotus system for the Accounts Receivable Department

1 MONTH Ministry of Finance
Dispatch Consignment Clerk
• co-ordinated dispatch of consignments from the warehouse

Batch Control Clerk

Dept. of Foreign Affairs

March 1987 - August 1987

• maintained an area involving both high volumes, priorities and various computer applications
• laminated passports
• customer service

Data Input Australia Post
• computer Data Input into Computer Data System
• reception of incoming calls
• general Clerical Duties


Coles New World

• cashier
• customer Service
• balance Register
• organise stock-take


supervising two other employees

Qualifications & Certifications

Maths, English

Niddrie High School

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