Clough - Collections - Edmonton, Alberta, Canada

Michelle Clough

Edmonton, Alberta, Canada

Services

Collections

Summary:

I have 10 plus years in collections, prefer corporate..

Work History

Titan Supply LP

Accounts Receivable


On Titan Supply LP Safety Board
Speaking to all the Administration staff on Tool Box talk.
Have over 2000 accounts per month.
Attended both Sterling and Equifax credit meetings.
Scheduling accounts.
All collections over 120 days to bring current or with terms.
Full Accounts receivables cycle.
Ageing reports when needed.
Bank Reconciliation and deposits.
Visa and Mastercard C.O.D and walk in sales.
Meeting with sales to discuss new accounts to see if viable.
Interview skills.
Great people personality.

Bilingual Recovery Specialist

Cash Store Head Office

Extensive experience in collections
Inside sales.
Accounts Payable.
Accounts Receivable.
Bank reconciliations.
Creating ageing reports.
Many years of dealing with clients and customers of all types.
Professional telephone mannerism.
I work well in a team atmosphere and independently in an office.
Punctual and do not mind working late.
Working with very sensitive issues.

The City of Edmonton

Up to April 2009

(Temporary Position).

Accounts Receivable / Collections (EMS portfolio)

Collections of overdue Ambulance accounts with The City of Edmonton.

Rebilling to AFSS (Alberta Family and Social Services, AISH, Health Canada and Indian Affairs patients who were eligible for these programs.
Dealing with sensitive situations such as victims of violence, disputes and making reasonable payment arrangement for these patients who cannot pay their bills.
Taking inbound and outbound calls for all Accounts receivable.
Generating invoices for reimbursement for patients with private insurance.
Working approximately 100-150 accounts per day
.

DT Tire Distribution

Up to February 2009

Accounts Payable
. Matching and entering all Michelin, Pirelli, Continental, Hercules invoices. (Con't)
. Responsible for running ageing reports and all cheque runs.bi-monthly.

Accounts Payable

. Process customer returns and credits.
. Entering all payables, invoices, sundries and reconciling all statements for payment.
. Reconciling all the G/L's for balancing.
. Taking all calls for accounts payable and being accountable all inquiries.
. Process customer returns and credits.
. Entering all payables, invoices, sundries and reconciling all statements for payment.
. Reconciling all the G/L's for balancing.
. Taking all calls for accounts payable and being accountable all inquiries.

Customer Service Representative (Inside Sales)

Anvil International Canada

Up to September 2008

Forged Steel, Cast Iron and Heavy duty Parts.

Entering customer orders via telephone, email and fax.
Dealing with customer complaints, inquiries, short shipments, credits, and quotes.
Submission of weekly stats to my immediate supervisor.
Inventory taking and purchasing specialty orders for customers.
Tracking shipments.

Ohio. Head

Corrpro Canada Ltd

Up to April 2005

Edmonton, AB (2005-April 2005).

Accounts Receivable / Invoicing (Term Position)
All bank reconciliations including: Coding cheques for each invoice and inputting to excel, subsequent to spreadsheet, entering into the SAMCO system and ensuring spreadsheet balanced to the system.
Dealing with all outstanding accounts over 30 days and reporting to Medina, Ohio. Head office.
Ensuring all invoices are entered into SAMCO for billing and ensuring each job is coded properly, i.e. labour, materials and disbursements are properly billed to each job for each engineer.
Contacting engineers to ensure their time tickets are in and have the correct job numbers are on invoices if there are discrepancies.
Checking our systems to see if all Progress for payment Reports are in order.
Recording all incoming invoices with P.S.T are recalculated and input into system to ensure.

I travelled some countries for almost 10 years, hence the employment gap. I do like working for temporary agencies, but I am very well versed in Collections and Accounting and wish to find
loyal company who is friendly and family oriented

Recovery Specialist

Nor-Don Collection Agency

Collector with the Alberta Health and Wellness portfolio
Obtaining financial statement and preparing repayment schedule with follow up monthly.
Creating ageing reports
Responsible for collections, subsidy programs and waivers.
Achieving minimum 80% of target monthly

Qualifications & Certifications

Nait

history and work

Strathcona Composite High School

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