Airport Ground Crew
over 4 years experience as check-in agent, ramp agent and customer care agent for Ethiopian Airlines
assistant restaurant manager
From June 2011
Responsible for all elements of HR of the FOH business, recruitment, induction, disciplinary action, FOH rosters for a team of 30 staff, in high season.
September 2011 - April 2012
t/a and dine in food/drinks orders, shop service, coffee runner.
Assistant Restaurant Manager
La Renaissance" French café and "Baroque bistro" restaurant
December 2010 - July 2013
Experience and significant achievements in Australia (December 2010 - Present)
Have worked for "La Renaissance" French café and "Baroque bistro" restaurant. Currently employed as Assistant Restaurant Manager at "Coast" fine dining restaurant, managing and reporting on budgets and targets to the Restaurant Manager. Responsible for all elements of HR of the FOH business, recruitment, induction, disciplinary action, FOH rosters for a team of 30 staff, in high season.
Various experiences as Airline Representative
June 2007 - September 2010
at Rome Airport and as Handling Agent for Flight Care Italia handling most of the Airlines operating at Rome Hub. Have obtained certificates and attended courses by the above mentioned companies on Customer service, Check-in, Gate Management, Reservations, Fare and Ticketing, VIP Concierge Service, Documentation skills and Passport forgeries.
Qualifications & Certifications
Diploma in Phisyiotherapy
Uniroma1, Hospital S.Andrea
ettore majorana in Italy
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