Saviantoni - Airport Ground Crew - Sydney, NSW, Australia

Michela Saviantoni

Sydney, NSW, Australia

Services

Airport Ground Crew

Summary:

over 4 years experience as check-in agent, ramp agent and customer care agent for Ethiopian Airlines

Work History

assistant restaurant manager

Coast restaurant

From June 2011

Responsible for all elements of HR of the FOH business, recruitment, induction, disciplinary action, FOH rosters for a team of 30 staff, in high season.

shop assistant

La renaissance

September 2011 - April 2012

t/a and dine in food/drinks orders, shop service, coffee runner.

Assistant Restaurant Manager

La Renaissance" French café and "Baroque bistro" restaurant

December 2010 - July 2013

Experience and significant achievements in Australia (December 2010 - Present)

Have worked for "La Renaissance" French café and "Baroque bistro" restaurant. Currently employed as Assistant Restaurant Manager at "Coast" fine dining restaurant, managing and reporting on budgets and targets to the Restaurant Manager. Responsible for all elements of HR of the FOH business, recruitment, induction, disciplinary action, FOH rosters for a team of 30 staff, in high season.

Various experiences as Airline Representative

Ethiopian Airlines

June 2007 - September 2010

at Rome Airport and as Handling Agent for Flight Care Italia handling most of the Airlines operating at Rome Hub. Have obtained certificates and attended courses by the above mentioned companies on Customer service, Check-in, Gate Management, Reservations, Fare and Ticketing, VIP Concierge Service, Documentation skills and Passport forgeries.

Qualifications & Certifications

Diploma in Phisyiotherapy

Uniroma1, Hospital S.Andrea

ettore majorana in Italy

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