Opportunity:Turnover was down by 12%, stock losses averaging 12% to turnover, staff divided, syndicates formed, business rules & regulations not adhered to, no accountability. Action: retrained, enforced accountability, firm action, regular follow-up
FMCG, Fashion Retail, Training and Business Consultant
Reporting directly to the Board of Directors and setting the direction, strategy, budgets and managing the P&L of the company. Achieved 80% of the three year project within the first year. I reduced stock losses from +12% to under 1% in 4 consecutive stock takes. Financial year end stock takes were audited by auditors from Ernest & Young and Head Office auditor. Results: three stores under 0.3% and one at 0.9%. Turnover turned around from a loss of -18% to a 22% profit to Budget set for at 20% growth on previous year.
What drives me: Success and achieving my bottom line result.
Motto: "Excuses are for failures, acknowledge obstacle(s) and find solutions. Always keep your eyes on the goal". Micheal Eddie 2013.
I have the academic and practical senior executive management experience. I am a leader with a participative management style.
I am currently reporting direct to the Board of Directors and Chairman of Bright Horizons Limited t/a Mr Price Zambia. I define & execute all the company strategies. I set up and manage the P&L of my Brand very closely. I always analyse the existing business and identify areas of opportunity. I achieve my results through my management team and give them clear direction and constant feedback. I have discussions with any manager that falls short in any area of responsibility. I manage the various silos of operational functions: Merchandise, Assets, Staff Relations, Customer Relations, Marketing & Adverting, Contracts, Communications and the Brand Develop Strategy.
Accomplishments in the first year: reduce stock losses from +12% to below 0.03% in three consecutive stock takes, re-established the rules, grew turnover by 22% on last year. I made an addendum to letters of appointment in line with labour law, making management and staff accountable for any stock loss over the one (1) percent norm. I liaise with the international country manager to get the correct stock levels and assortments per store. I developed goals, incentive...
Qualifications & Certifications
University of Leicester
Haythorne Senior Secondary School
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