I am looking to make a career change from a sales professional to a professional firefighter.
Federated Insurance - Bucks County PA
From February 2012
♦ Responsible for producing sales in three lines; Property and Casualty, Life, and Disability. Inherited property and casualty book of business has increased 12.5% since installation in the territory
♦ Achieved 10K first year compensation bonus for Life and Disability sales
♦ Received special recognition for a high-dollar sale in August 2013 and Jan 2013
♦ Relationship building with business owners over a period of time to earn the right to quote their business insurance
♦ Use market surveys, internet searches, and cold calling to identify prospective clients
♦ Maintain inherited book of business and service clients by performing an annual client review, a financial protection review, and a risk control review on all insureds, as well as renewing business
May 2007 - February 2012
♦ Initiate contact with customers, close sales, and generate revenue for Sleepy's.
♦ Utilize interpersonal skills, various sales techniques and strategic thinking to effectively and efficiently close sales.
♦ Train and mentor new and existing employees to improve their sales productivity and overall metrics
♦ Handle escalated customer satisfaction issues from delivery issues to general customer complaints
♦ Responsible for opening and closing the store, as well as making daily bank deposits
Top performer: in 2011 finished #1 of ~225 associates in Northeast sales area for sales volume and earned income. Also achieved a rank of #1 in 2010 and #2 in 2009
♦ Promoted to the #1 volume showroom in Pennsylvania during February/2009
Retail Credit Analyst
Analyzed financial information, assessing the risk of credit offer to our dealer partners.
♦ Maintained good dealer relations and promoted business for DCFS.
DaimlerChrysler Financial Services
Customer Service Representative
Repo Coordination Team
Facilitated the reinstatement of retail credit accounts, and coordinated repossession efforts.
♦ As Assistant to the Team Leader, worked more complicated accounts to prevent and/or minimize insurance, litigation, and default losses.
♦ Promoted to Level II position in 12/02 and appointed as assistant to Team Leader as a result of performance excellence.
♦ Consistently exceeded company's stretch performance goals for curing problem accounts. During two performance periods, I reached a 100 percent cure rate, and remain the only person in the Philadelphia office ever to have done so.
Qualifications & Certifications
Marketing and Business Administration
The Pennsylvania State University - State College
Penn State University
Skillpages has been acquired by Bark.com!
Bark.com is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.Find out more